Business Support, Solutions Success Hub

Your work days are brighter here.

Were obsessed with making hard work pay off for our people our customers and the world around us. As a Fortune 500 company and a leading AI platform for managing people money and agents were shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join youll feel it. Not just in the products we build but in how we show up for each other. Our culture is rooted in integrity empathy and shared enthusiasm. Were in this together tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether youre building smarter solutions supporting customers or creating a space where everyone belongs youll do meaningful work with Workmates whove got your return well give you the trust to take risks the tools to grow the skills to develop and the support of a company invested in you for the long haul. So if you want to inspire a brighter work day for everyone including yourself youve found a match in Workday and we hope to be a match for you too.

About the Team

About the Role

As a member of the team you will help shape how prospects and customers experience Workday. You will design build and evolve the demo tenants that Solution Consultants rely on in customer conversations with a primary focus on Core HCM and ideally Talent Learning or Compensation. Working closely with Solution Consulting you will turn use cases and deal requirements into demo scenarios and help ensure the underlying configuration data and scripts are ready to support high-quality customer conversations.

In this role you will:

• Perform recurring build and update work across your product areas including applying new features updating configurations and refreshing and validating data each release.

• Support Solution Consultants on key deals by preparing demo tenants setting up data and scenarios troubleshooting issues and occasionally joining customer calls when deeper tenant knowledge is needed.

• Help support Workdays evolving AI path by ensuring our demo environments reflect how AI is enhancing Workday and by using AI and automation to improve recurring build work release updates and deal support activities.

• Manage end-to-end demo tenant quality by building use cases maintaining documentation and demo scripts and executing testing and validation so changes do not break existing flows.

• Improve repeatable processes checklists and tooling that make recurring build and update work more efficient consistent and well documented.

• Collaborate with Solution Architects and Solution Consultants by sharing best practices known limitations release notes knowledge articles and other enablement materials.

About You

Qualifications

• Experience working with Workday or similar HCM/enterprise applications in roles such as solution consulting presales support HR practitioner/HRIS or enterprise application implementation

• Hands-on experience in Core HCM plus at least one additional area such as Talent Learning or Compensation

• Bachelors degree in a relevant field is a plus; equivalent practical experience is also welcomed

• Clear written documentation skills including internal how-tos checklists release notes or knowledge articles

• Strong communication and collaboration skills with a self-starter mindset and the ability to manage your own workload with limited day-to-day oversight

• Ability to travel periodically for team meetings and field events as needed

Basic Qualications

• 2-3 years in a solutions based position

Workday Pay Transparency Statement (For Poland Locations Only)

Listed below is the base salary range applicable to this position. Workday pay ranges (and the precise pay offered to the successful candidate) are based on a number of objective criteria such as relevant experience and skills and educational qualifications level of responsibility demands of the role work location and business need. As a part of the total compensation package this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus as well as annual refresh stock grants awarded by Workday Inc. For more information regarding Workdays comprehensive benefits please click here.

Our Approach to Flexible Work

With Flex Work were combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections maintain a strong community and do their best work. We know that flexibility can take shape in many ways so rather than a number of required days in-office each week we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers prospects and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business team and personal needs while being intentional to make the most of time spent together. Those in our remote home office roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

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