Administrative Specialist 1 Limited Duration (3 Positions)

The Oregon Bureau of Labor and Industries (BOLI) is proud to be an equalopportunityaffirmative action employer committed to workforce diversity. We welcome members of historically underrepresented racial/ethnic groups women individuals with disabilities veterans LGBTQIA2S community members and others to apply.

BOLI Civil Rights Division is currently hiring three (3) Administrative Specialist 1 (AS1) full time hybrid limited-duration position are expected to last through June 30 2027.

These positions provide administrative support to the Civil Rights Division by serving as the first point of contact for the public coordinating intake processes andmaintainingaccuratecase records. The role ensures individuals receive clear information about civil rights laws and complaint procedures while supportingtimelyandaccuratecase processingin accordance withagency requirements.

These are full-time classified SEIU-represented hybrid positions with weekly in-person work requirements. Successful candidates may work from the Portland Salem or Eugene office.Fluency in Spanish (speaking reading and writing) ispreferred and a 5% bilingual pay differential is available upon successful completion of a bilingual assessment when applicable.

Hereswhat you will do:

• Serve as a primary point of contact for the public by responding to phone calls emails and in-person inquiries.

• Provide information about civil rights laws complaint processes and agency services using established guidelines and reference materials.

• Review and process incoming complaints and questionnaires to ensure completeness and eligibility for formal intake.

• Assistindividuals in completing required forms and understanding intake requirements.

• Coordinate intake activities by routing tracking and documenting submissionsin accordance withprocedures.

• Enter andmaintainaccuratecase information in the case management system including complaint data and supporting documentation.

• Process case openings closures and correspondence ensuringtimelyandaccuratenotification to all parties.

• Support co-filing and case coordination with partner agencies such as EEOC and OSHA including data entry and document management.

• Maintain organized records and ensure all documentation meets records management and procedural standards.

• Escalate complex or non-routine inquiries toappropriate staffor divisions.

• Provide general administrative support including mail handling front desk coverage and supply coordination.

This Is What You Need to Qualify:

Two years of secretarial or basic administrative support experience that includes records processing generating documents and gathering and sorting data.

OR

An associate degree in general office occupations and one year of experience with records processing generating documents and gathering and sorting data.

OR

An equivalent combination of education and experience.

The ideal candidate willpossessthe following desired skills and attributes:

• Experience providing customer service in a high-volumevirtualand public-facing environment.

• Experience interpreting and applying procedures and reviewing documents/forms for accuracy completeness and compliance.

• Data entry experience withaccuraterecord maintenance in databases and/or case management systems.

• Experience processing administrative workflows (intake case tracking correspondence).

• Proficiencyin Microsoft Office Suite (Word Excel Outlook) and electronic records systems.

• Experience handling confidential or sensitive information in compliance with policies and regulations.

• Ability to follow detailed procedures with high accuracy in documentation and data entry.

• Bilingualproficiency(English/Spanish) preferred for communicating with diverse populations.

Why Join Us

Our mission...

Working Conditions:

Office environment requires regular computer use for primary duties and telephone interaction with thegeneral publicregularly sometimes involvinghighly sensitiveemotionaland/or hostile people. Ability toprioritize multiple tasks deal with frequent interruptions and be detail oriented.

Whats In ItForYou

• Work/life balance vacation sick leave 11 paid holidays a year and personal days off

• Competitive benefits package including medical vision and dental

• Pension and retirement programs

• Employee Resources

• Advancement opportunity within BOLI and other State agencies

• Opportunity to expand your technical and professional skills

• Work with others who are passionate about public service

• Make a difference in the lives of Oregonians

• Possible eligibilityfor thePublic Service Loan Forgiveness Program

How to Apply

Please Note:Applications must besubmittedno later than 11:59 PM PDT/PST onTuesdayApril 28 2026.

• Click on the link above to complete youronline applicationandsubmitby the posted closing date and time.

• The work experience and/or education section of your application must clearlydemonstratehow you meet the minimum qualifications and desired skills and attributes listed above.

• All applicants(Internal/external)mustsubmitaresumeandcover letter as the information in Workday does not substitute for the application requirements. Your cover letter should clearlydemonstratehow your experience and training align with the requested skills listed in the posting.

• Your cover letter must be limited to no more than two (2) pages.

• Generic cover letters that do not address the qualities that you have under the requested skills section may receive lower scores than those that addressed therequested skills.

• Clearlydemonstratein yourresume andcover letter how you meet all the minimum qualifications andskills listed above.

• Failure tosubmitthe required resume and cover letter may remove your application from consideration.

• Please do notinclude picturesin your application materials. Applications that do not meet this requirement will bedeemedineligible for consideration as they do not meet the requirements of the posting.

• Be sure to check Workday and your email foradditionaltasks andupdates.Aftersubmittingyour application check your Workday inbox and email foradditionalrequired tasks including the public records request authorization and gender identity questionnaire. These tasks must be completed before the recruitment closes. Current State of Oregon employees will receive these tasks in their Workday inbox.

• Answer the checkbox-style questions in the questionnaire.This screen will come after yousubmityour application whichcompletestheprocess.If you are a current State of Oregon employee the tasks will come to your Workday inbox.

• Please save a copy of this job announcement for your reference as it may not be available for you to view after the job closes.

• Warning Workday will timeout after 15 minutes of inactivity and will not save your application progress unless you use the save for later function. If you need to take a break please be sure to click the save for later button to save your progress. You will find your unfinished application in your Workday inbox.

Additional Information

• Per the Pay Equity Law passed in 2017 a pay equity analysis will be conducted todeterminewhat pay step the successful candidate will be offered.The analysis will be based on the relevant experience education training and certifications documented in the application materials.

• This is a PERS qualifying position. Employees new to the Public Employee Retirement System (PERS) will get a 6.95% base salary increase and will pay a 6% employee contribution to PERS afteran initialsix-month waiting period.If you are already a PERS member this positions base salary will includea6.95% increase for employee contribution.

• Employment is contingent upon successfully passing a criminal background check. Adverse background information may result in disqualification.

• Work Authorization-The Bureau of Labor and Industries does not offer visa sponsorship. Within three days of hire all applicantsare required tocomplete the US Department of Homeland Securitys Form I-9 confirming authorization to work in the United States with the appropriate documentation.Learn more.

• The Bureau of Labor and Industries is an E-Verify employer and uses E-Verify to confirm that hiresare authorized towork in the United States. For more information please visit.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessment examinations and/or interview prohibited. Unauthorized use of outside resources during the hiring process will result in disqualification.

• This recruitment will be used toestablisha list of qualified candidates to fill the current position and may be used to fill future vacancies as they occur.

• BOLIis compliant with SB 907 (2025)effective January 1st 2026.Please do not include any age-related information such as graduation dates in your application.For candidateswho are existing state employees pleasenote that you might need to remove existinggraduationdatesfromthe education section of your candidate profilefor your application to go throughin Workday.

Employment Preference

Veterans preference:

• Veterans preference information.

• How to submit your Veteran documents for preference.

Please do not attach your Veterans preference documentation in the Resume/CV field of your application.

If you have a disability or otherwise require an application in an alternate formattocomplete the process you may contact us at:

Oregon Bureau of Labor and Industries

Human Resources

1800 SW 1st Ave Suite 500

Portland OR 97201

Phone

Fax

• The recruiter for this position isLisa SantiagoHR Analyst 2If you contact the recruiter please include the job requisition number (REQ#)

• Email:

Helpful Links

Understanding the State Application Process

Help &Supportweb page

Learn more aboutOregon