Cash Operations Transformation Project Manager

Are you ready to drive transformative change Join our Cash Operations Transformation team as a Senior Project Manager Associate on the firm-wide ISO 20022 program leading Payments Operations initiatives that improve payment data quality transparency and straight-through processing for faster more secure transactions.

Job Responsibilities

• Articulate process flows including customer interactions and operations intervention.
• Address functional and non-functional requirements covering product features operational needs regulatory compliance and scalability.
• Perform impact and gap analysis for business initiatives.
• Collaborate with Operations Product and Technology partners to define future state.
• Work with the UAT team to ensure thorough testing.
• Track initiative progress identify potential issues and collaborate with partners for resolution.
• Drive operations readiness for project go-lives and new process rollouts.
• Conduct defect analysis prioritize issues and explore alternative solutions.
• Collaborate with the Program and/or Product Delivery Manager to execute key delivery tasks and boost efficiencies.
• Support change management activities and monitor adherence to risk controls compliance and regulatory requirements.

Required Qualifications Capabilities and Skills:

• Exceptional problem-solving collaboration communication and interpersonal skills.
• Strong facilitation capability to run structured recurring stakeholder calls (including post-implementation checkpoints) synthesize inputs and deliver concise executive-level updates.
• Ability to manage competing priorities in a fast-paced environment; calm structured approach under time pressure.
• Highly proactive and inquisitive; able to rapidly learn stakeholder landscape and workflows surface gaps early and drive actions to closure.
• Excellent analytical problem-solving and organizational skills with strong attention to detail and a methodical approach
• Demonstrated delivery discipline through RAID/action tracking and proficiency with tooling (e.g. or similar).
• Self-motivated and tenacious with excellent time management skills.
• Demonstrated performance in product management or relevant domain area.
• Skilled in executing operational management and change readiness activities.
• Experienced in product deployment processes.