Customer Solutions Coordinator

US Foods

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profile Job Location:

Oklahoma City, OK - USA

profile Monthly Salary: Not Disclosed
Posted on: 6 days ago
Vacancies: 1 Vacancy

Job Summary

ARE YOU A CURRENT US FOODS EMPLOYEE PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE

Join Our Community of Food People!

Leverages proprietary US Foods systems and tools to coordinate customer solutions specific to new at risk and lost customers for the Area. The CSC is primarily responsible for Lead Assignments New Customer Onboarding and the Save Our Sales process. The CSC works with the Area Director of Sales support and cross functionally with all departments to gather and distribute information to stakeholders and the appropriate leadership teams to ultimately drive new business and reduce customer churn

JOIN THE US FOODS FAMILY!

Ready to build a career with a company thats leading the foodservice industry

Our Customer Solutions Coordinators start at $32.66/hr working Monday - Friday generally starting at 8:00am

US Foods is one of the largest food distributors with a culture and a history of promoting from within excellent training programs and continuous improvement focus.

Main Ingredients of the Job :

  • Coordinates and offers strategic insight to all aspects of New Customer Onboarding and lead assignment

  • Identifies and analyzes at-risk customers serving as key contact for the Save Our Sales (SOS) process and Net Promoter Score

  • Provides area reporting and analysis specific to new business and lost business

  • Active participant in Core Team Meetings and Routines

  • Audit programs for accurate sales information

  • Administers SOUS and ExpandShare user access

  • Other responsibilities as required


***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***

RELATIONSHIPS

Internal: Work closely with the Area Director of Sales Support Area Vice Presidents of National Sales Area Vice Presidents of Local Sales Regional Sales Managers District Sales Managers with some interaction with TMs drivers transportation revenue management and others.

External: Email and or phone Interaction with prospective customers

QUALIFICATIONS

Education/Training:

  • High School diploma or equivalent required.

  • Bachelors degree preferred.


Related Experience/Requirements:

  • Applied experience in the collection and analysis of data as well as formulating plans and activities based on that analysis preferably in a sales environment.


Knowledge/Skills/Abilities:

  • Must be able to effectively prioritize multiple assignments in an organized manner effectively completing assignments in a fast-paced environment within a timely manner.

  • Excellent organizational skills required.

  • Must possess sound written and oral communication skills. The successful candidate will possess a communication style that is highly engaged proactive customer-service focused and able to adapt to the needs of multiple stakeholders.

  • Proficient knowledge of Microsoft Word PowerPoint Outlook and Excel required.

  • Must be able to establish and maintain a broad knowledge of the US Foods business and the operational essentials that impact our results.

  • Salesforce software experience preferred

  • Physical Requirements: Must be able to sit and stand for long periods of time

Benefits for this role may include health insurance pre-tax spending accounts retirement benefits paid time off short-term and long-term disability employee stock purchase plan and life insurance. To review available benefits please click here: depends on relevant experience and/or education specific skills function geographic location and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between

$24 - $34

***EOE Race/Color/Religion/Sex/SexualOrientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***


Required Experience:

IC

ARE YOU A CURRENT US FOODS EMPLOYEE PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITEJoin Our Community of Food People!Leverages proprietary US Foods systems and tools to coordinate customer solutions specific to new at risk and lost customers for the Area. The CSC is primarily responsi...
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About Company

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US Foods® is one of America's leading food distributors servicing restaurants, the healthcare industry, and more. Learn about our food supply services today.

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