Senior Product Associate Payments Digital & Design
Job Summary
Unleash your expertise in product development and optimization by leveraging user research analyzing metrics and collaborating across one of the worlds most innovative financial organizations.
As a Senior Product Associate in Access Digital & Design team you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
The Access Digital & Design team has global responsibility for product management and sales support an award-winning client facing cash management platform. Our digital solutions enable clients to connect and transact around the globe leveraging Online & Mobile File Transmission Integration and/or API options.
- Own the clients end-to-end global online transaction initiation experience
- Interact with technology & business to better understand needs and identify opportunities for best in class solutions
- Lead product strategy roadmap and feature sets with input from regional and line of business teams
- Lead feature delivery partnering with technology operations service risk compliance and legal teams
- Manage aspects of the Product Development Lifecycle using an Agile methodology
- Collaborate with implementation support sales and marketing to rollout features globally
- Drive operational and client issues to resolution including client escalations where applicable.
- Demonstrate superior judgment to mitigate risk; foster an environment where risk/control issues are escalated and creative solutions are identified
- 3 years of experience or equivalent expertise in product management or a relevant domain area
- Knowledge of cash management particularly global transaction initiation across all pay methods and related clearing rules (NACHA SWIFT ISO etc.)
- Successful track record of leading large-scale initiatives in a matrix environment
- Software development lifecycle with a strong experience in agile
- Highly collaborative team focused working style
- Strong interpersonal skills and ability to work across disciplines
Required Experience:
Senior IC
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more