Assistant Manager People & Culture
Job Summary
Prime Function:
- Communicate and support company policies & procedures to maintain high employee morale and motivation and ensure an atmosphere of participative management.
- Ensure optimum service through the effective communication of policies and procedures to all employees.
- Assist the People & Culture team to plan manage coordinate and participate in personnel activities of all the departments in areas of
- Recruitment & Selection
- Compensations & Benefits
- Training & Development
- Performance Management System
- Employee Relations
- HR Initiatives
- To recommend implement formulate and execute organizations policies procedures rules regulations and programs for all the employees
- To assist the People & Culture Manager in ensuring that the Personnel functions are carried out effectively and professionally resulting in a highly motivated flexible and multi skilled workforce.
- Any matter which may effect the interests of the hotel should be brought to the attention of the Management.
Key Responsibilities:
People & Culture Planning
- Assist the People & Culture Manager to develop an annual and long-term People & Culture plan that identifies the organizations People & Culture agenda as a component of the organizations overall Strategic Plan.
- Identify People & Culture strategies and program requirements needed to maintain a progressive work culture in support of effective recruitment development and retention of the employees.
People Management
- Establish and maintain seamless co-ordination & co-operation with all departments of the hotel ensure maximum cooperation productivity morale and guest service.
- Develop and maintain effective relationships with all the departments.
- Respond to queries by resolving issues in a timely and efficient manner.
- Ensure that the team has been trained for all safety provisions.
- Ensure that all personnel are kept well informed of departments objectives and policies.
- Motivate and develop team to ensure smooth functioning of the department and promote teamwork.
Financial Management
- Identify optimal cost effective use of the resources and educate the team on the same.
Operational Management
- Promote and manage a positive and productive work environment by working with the management team to provide clear communication and fair and timely evaluations of the team.
- Develop and train the employees on new programs and company initiatives.
- Plan develop and implement organizational policies and goals in accordance with the departments objectives & goals.
- Ensure compliance of employees with established procedures and practices.
- Resolve employees issues and inquiries.
- Provide a positive work environment by consistently facilitating open two-way communication and resolving all employee relations issues in a timely manner.
- Monitor employee turnover and react appropriately to improve retention.
- Ensure compliance to standards policies and procedures of the organization.
- Administer the various processes for the employees in coordination with the People & Culture department.
- Coordinate recruitment and selection process in partnership with the People & Culture Manager.
- Monitor staffing/scheduling program of the employees and ensure the proper execution in order to provide an appropriate level of service to customers and employees.
Managerial Qualities
- Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality followed by honesty integrity ethical behaviour tactfulness openness and cultural awareness;
- Ability to accept responsibility;
- Self confidence motivation drive and tenacity;
- Ability to enhance organizational performance;
- Ability to clearly delegate tasks and responsibilities;
- Ability to think strategically inductively and creatively;
- And the propensity to recognize and acknowledge other peoples ideas.
Qualifications :
Masters / Bachelors Degree in Human Resources Management
Minimum 04 of Human Resources Management experience.
Excellent reading writing and oral proficiency in English language
Proficient in MS Excel Word & PowerPoint
Strong leadership interpersonal and negotiation skills
Excellent communication and customer contact skills
Results and service oriented with an eye for details
A team player & builder
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more