Manager Service Delivery

Powering the agentic revolution in travel. Sabre is an AI-native technology leader backed by one of the worlds largest travel data clouds. Built on an open modular cloud-native architecture Sabre serves as the backbone for both established leaders and bold new disruptors guiding them to the next age of travel retailing through intelligent connected and personalized experiences. With AI at its core and operating at unparalleled scale Sabre transforms insights into innovation empowering airlines hoteliers agencies and other partners to retail distribute and fulfill travel worldwide.

Manager Service Delivery Data & Analytics

(CustomerFacing Delivery Leader)

Role Summary

The Manager Service Delivery Data & Analytics is a senior customerfacing delivery leader who owns complex Data & Analytics solutions endtoend while leading a team of Leads and Principals.

This is a playercoach role combining principallevel technical credibility and delivery ownership with people leadership to ensure consistent highquality execution across customer engagements.

Key Responsibilities

• Act as a trusted delivery and technical advisor to airline customers.
• Lead problem discovery; shape and support selling of Data & Analytics solutions.
• Own delivery outcomes across implementations migrations and enhancements.
• Provide handson technical leadership for architecture design reviews and complex issue resolution.
• Manage coach and develop a team of Leads and Principals including performance management and career development.
• Align talent to customer engagements and ensure delivery excellence across the portfolio.
• Partner with Product Engineering Architecture and SRE to unblock delivery challenges.

Required Experience & Skills

• Strong handson Java experience; Python for data and automation.
• Cloudnative and data platform expertise (microservices streaming eventdriven architectures).
• Enterprise integration and API platform experience.
• Airline industry experience required.
• Proven experience leading senior technical talent.

ManagerLevel Expectations

• Maintains principallevel technical credibility while leading people and outcomes.
• Operates with high autonomy in customercritical environments.
• Accountable for both delivery results and team effectiveness.

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.