IT Operations Associate IV
Job Summary
Monitors and applications and processes issues recommends long term remediation steps.
Creates documented process for daily activities
Researches and advises on production anomalies.
Applies functional knowledge of the processes for remediation of anomalies.
Applies functional knowledge to support incident management requests.
Works with Support Teams to define root cause and replicate issues.
Works with Support Team to re mediate issues.
Verifies environment stability.
Recognized as an subject matter expert on Process and Systems.
Mentors and trains team members.
Required Experience:
IC
About Company
COVID-19 presents an unprecedented and challenging situation for all of us. At Conduent, our top priority is to protect our associate base and the communities where we live and work, while continuing to serve and help our clients at a time when they need us most. We’d like to thank ev ... View more