Deal Desk Lead

Prolific

Prolific is not just another player in the AI space we are the architects of the human data infrastructure thats reshaping the landscape of AI a world where foundational AI technologies are increasingly commoditized its the quality and diversity of human-generated data that truly differentiates products and models.

The Role

Prolific is seeking a Deal Desk & Solutions leader to architect and operationalize how complex AI data evaluation and managed service deals are scoped priced and role sits at the intersection of Sales Product Customer Success and Operations ensuring that enterprise and strategic deals are commercially viable operationally deliverabl and strategically aligned with Prolifics evolving platform and services model.

What youll be doing in the role

• Partnering with Account Executives and Solutions Consultants to shape deal pricing and delivery structures for strategic and enterprise opportunities.
• Translating customer needs into clear executable commercial proposals including scope of work delivery assumptions and packaging (usage subscription and managed services).
• Introducing practical guardrails to improve deal velocity win rate and margin consistency.
• Leading cross-functional scoping with Operations and Quality/Research/Evaluation to ensure proposed solutions are deliverable and scalable.
• Validating delivery approach against Prolifics workforce model (crowd expert hybrid) including realistic SLAs QA standards and resourcing assumptions.
• Building repeatable ways of scoping AI data and evaluation programs to reduce ambiguity and execution risk.
• Owning and iterating pricing frameworks cost models and rate cards across platform usage managed services and expert-led work.
• Driving consistency in deal economics by defining margin expectations escalation paths and approval thresholds.
• Acting as the connective tissue across Sales Revenue Leadership Operations/Delivery and Quality to align on scope resourcing and timeline assumptions.
• Improving pre-sales delivery handoffs through clear documentation ownership and readiness criteria.
• Building and scaling a formal Deal Desk function including scoping templates pricing calculators and approval frameworks
• Supporting deal review processes led by Revenue Leadership
• Creating repeatable workflows that reduce friction and ambiguity
• Advising Account Executives and Revenue Leadership on complex high-value opportunities.
• Providing structuring recommendations pricing guidance and early risk identification (delivery margin and quality).
• Joining key deal cycles as a commercial and operational partner when needed.

What youll bring to the role

• 7 years in Deal Desk Commercial Strategy RevOps Solutions or similar in a SaaS data or AI environment
• Experience structuring complex enterprise deals (usage-based services or hybrid models)
• Strong grounding in pricing cost modeling and margin management
• Ability to translate ambiguous customer needs into clear executable scopes of work
• Experience working cross-functionally across Sales Product and Delivery/Operations
• Proven ability to build or improve deal processes pricing frameworks or approval workflows
• Strong commercial judgment with a track record of identifying risk and improving deal quality
• Excellent stakeholder management and ability to influence senior leaders

Nice to have

• Experience in AI/ML data services or human-in-the-loop workflows
• Familiarity with usage-based or platform services pricing models

Why Prolific is a great place to work

Weve built a unique platform that connects researchers and companies with a global pool of participants enabling the collection of high-quality ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate nuanced and aligned AI systems.

We believe that the next leap in AI capabilities wont come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure Prolific is positioning itself at the forefront of the next wave of AI innovationone that reflects the breadth and the best of humanity.

Working for us will place you at the forefront of AI innovation providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary benefits and remote working within our impactful mission-driven culture.

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