Administrative Support Specialist I Senior Administrative Support Specialist 633367

Campus

OSU-Stillwater

Contact Name & Email

Ty Quadrelli

Work Schedule

Monday through Friday 8am to 5pm some Saturdays.

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$13.50 - $20.00

Hourly

Priority Application Date

While applications will be accepted until a successful candidate has been hired interested parties are encouraged to submit their materials byto ensure full consideration.

Special Instructions to Applicants

For full consideration please include resume cover letter and contact information for three professional references.

About this Position

This position reports to the Assistant Director of Testing and Technology within University Assessment and Testing. It is responsible for the day-to-day administration of local and national testing which includes but is not limited to proctoring the following tests: OSU course tests placement tests tests requiring accommodations through Student Accessibility Services (SAS) TOEFL ACT CLEP PROV ETS tests FAA certifications and Pearson Vue tests amongst others. This position works closely with examinees faculty and other OSU administrative offices such as Student Accessibility Services and the Office of Undergraduate Admissions to provide information about and deliver the varied services available at the OSU Testing Center.

Required Qualifications

• High School/GED (degree must be conferred on or before agreed upon start date)

• Administrative Support Specialist I - 1 year of clerical/customer service experience.

  Administrative Support Specialist II - 2 years of clerical/customer service experience

  Senior Administrative Support Specialist - 3years of clerical/customer service experience.

  Post-secondary education may substitute for years of required experience.

• Certifications Registrations and/or Licenses:

  Must acquire required proctor certifications after hire.

• Skills Proficiencies and/or Knowledge:

  Must be able to follow instructions exactly maintain confidentiality and uphold ethical standards. Rigorous attention to detail is required. Must possess excellent interpersonal communication (written and verbal) and organizational skills. Must be able to provide excellent customer service work independently coordinate projects through to completion. Must be very proficient working with technology and software including databases and maintaining confidential information appropriately and securely. Personal computer and/or word processing skills are also required.

Preferred Qualifications

• Bachelors

• 2 years of experience working in a professional or academic testing center or 4 years of clerical/customer service experience. Experience working in an academic setting and/or administrative office.

• Certifications Registrations and/or Licenses:

  Must acquire required proctor certifications after hire. Completion of OSU HR certificate programs after hire.

• Skills Proficiencies and/or Knowledge:

  Proficient in delivering standardized academic and other local and national tests in both paper and computerized format in a professional testing environment. Proficiency with Microsoft Office programs particularly Outlook Word and Excel. Must be able to efficiently operate and navigate a variety of online databases in order to update extract and prepare daily weekly and monthly test printing and reports.