Desktop Support

GTN Technical Staffing

Job Location:

Eagan, MN - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Desktop Support

You will get to:
IMACs: perform installs moves adds and changes
Monitor inventory of computers and network equipment
Perform preventive maintenance of equipment as needed
Troubleshoots and/or resolves problems by providing support services and information for laptops desktops and phones
Provide executive support
Assist Facilities Services with Relocation support
Provide orientation to new users of existing technology
Provide end-user training for hardware and software

EDUCATION REQUIRED
A Training and/or Certification
MCP Certification

EXPERIENCE REQUIRED
2 years in an enterprise environment
Basic troubleshooting of hardware and software issues
Knowledgeable in O365 Win10 SCCM and Trend Micro
Must be customer-facing with strong English skills written and verbal
Basic knowledge of Networking fundamentals/protocols ( DHCP TCP/IP LAN WAN )
Possess the ability to test hardware and peripherals and replace parts and components
Ability to prioritize workload according to urgency and work independently

Desktop SupportYou will get to: IMACs: perform installs moves adds and changes Monitor inventory of computers and network equipment Perform preventive maintenance of equipment as needed Troubleshoots and/or resolves problems by providing support services and information for laptops desktops and phon...