Learning and Development Business Partner Warehouse

Most companies claim to have the best people. We say to them Keep dreaming. Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon Microsoft Nordstrom Starbucks and the sports world bringing energy bold ideas and a willingness to dive into the unfamiliar. Its our people that make BDA the top global Merchandise Agency to work for.

Location: Plainfield IN

• At BDA we believe that regular in-person collaboration is a key part of the role. To be considered youmust live within commuting distance from the Plainfield IN office to be onsite 4 days a week.

L&D Business Partner Supply Chain & Warehouse

As ourLearning andDevelopmentBusiness PartnerinPlainfield IN you willoversee and coordinate training for our warehouse L&D Business Partnerwillhave an active role in developing creating implementing andmaintaininga robust learning culture at ideal candidate is someone who enjoys being on the floorobservingdaily operations and turning real-world insights into better training role will build greater structure consistency and accountability intoourwarehouse training.

Responsibilities

Training Ownership & Delivery

• Lead hands-on onboarding and skills training for warehouse associates across picking packing replenishment equipment operation and safe working practices

• Facilitate learning across multiple modalities including in-person virtual and on-the-floor coaching.

• Evaluate existing operatorled training and build improved scalable training programs.

• Deliver hands-on training and coaching in a live warehouse environment.

• Partner with warehouse leadership to standardize operational training.

• Maintain training documentation certification tracking and recertification processes for operational and safety-critical training.

• Support or deliver training related to forklift / powered industrial truck operation safe material handling and warehouse safety practices.

• Conduct skills assessments to verify readiness for independent work on the floor.

Performance Compliance & Development

• Track and measure learning impact including speed to competency and performance outcomes.

• Ensure all training meets compliance safety and operational standards.

• Identifyskill gaps and implement targeted upskilling solutions.

• Partner with leaders to develop career pathways and growth plans for team members.

Content & Process Improvement

• Create clear practical instructional materials (SOPs quick guides job aids).

• Continuously evaluate and refine training programs using learner feedback observations and performance data.

• Support implementation and maintenance of digital learning solutions and LMS workflows.

Experience Requirements

• Experience as an in-house trainer training coordinator or L&D lead within a warehouse distributionlogistics or manufacturing facility.

• Experience training frontline warehouse staff on operational tasks such as picking packing replenishment and equipment use.

• Demonstratedexperiencetraining or supporting certification processes related to forklift operation material handling or warehouse safety strongly preferred.

• Experience partnering with site leadership on safety onboarding and workforce readiness.

• 5 yearsin a full-time Learning & Development role.

• 2 yearsspecifically supporting L&D within warehouse orsupply-chainenvironments.

• Proven experience owning training programs from concept through delivery and continuous improvement.

• Experience designing andfacilitatinglearning across digital classroom and blended modalities.

Qualifications

• Bachelors degree preferred or relevant experience in a related field.

• Relevant safety certifications (e.g. OSHA forklift / powered industrial truck train-the-trainer or equivalent). Theability to train and reinforce these standards is highly desirable.

• Train-the-trainer certification in safety equipment operation or warehouse procedures preferred.

• Ability to deliver both classroom-style and hands-on floor-based instruction.

• Strong working knowledge of warehouse operations safety procedures and frontline associate onboarding.

• Certification in digital learning designadultlearningor facilitation (completed or in progress).

• Strong knowledge of the end-to-end training lifecycle.

• Strong project management skills and the ability tomonitor evaluate and enhance programs.

• Excellent verbal and written communication skills.

• Strong critical thinking problem-solving and analytical capabilities.

Why this opportunity

This is a unique opportunity to step into a highly visible role at a pivotal point of growth and transformation. As the first U.S.-based trainer in this space you will have the chance to build a program from the ground up shape the strategy and create meaningful impact across the business.

Rather than stepping into a fully defined playbook youll have true ownership and autonomy to assess whats needed develop scalable training solutions and influence performance in a tangible way. This role is ideal for someone who is energized by building improving and bringing structure to an evolving environment.

Youll also have a manager who values empowerment trust and support. With 20 years of experience he brings guidance and perspective on what works while still giving you the space to lead make decisions and take the program in a direction that drives results.

Why BDA
BDA is a place where creativity partnership and customer care come together. For more than 40 years we have helped some of the worlds most recognized brands create memorable experiences through branded merchandise gifting and custom programs. We are proud of the work we do the relationships we build and the people behind it all. At BDA you will find a team that values collaboration innovation and a get it done mindset while still making space for creativity growth and meaningful impact.

Our Core Values:

• BDA is a Team and a Family
• Always Strive to Be The Best
• Entrepreneurial Spirit
• Tigger Attitude
• Work Hard Play Hard
• Make It Happen the Best Way
• Total Client Affinity & Advocacy

Want to learn moreSo much to explore

• BDA Instagram: Scott (a BDA company): & (a BDA company) end-to-end Merch Ecommerce site: Planet (a BDA company): Careers Page: BDA page: are pleased to share the base salary range for this position is $65000 to $75000. If you are hired at BDA your compensation will be determined based on factors that may include geographic location skills education and addition to these factors we believe in the importance of pay equity and consider internal equity of our current team members as a part of any the spirit of pay transparency the range listed is the full base salary range for the role and hiring at the top of the range would not be typical in order to allow for future salary growth. The range listed is just one component of BDAs total compensation and rewards programs which includes: robust PTO; vacation a paid volunteer day holidays and summer Fridays Benefits; medical dental vision life and AD&D insurance 401k; tuition reimbursement mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation.