Senior Director, Digital Strategy, Governance & Operations
Foster, CA - USA
Job Summary
At Gilead were creating a healthier world for all people. For more than 35 years weve tackled diseases such as HIV viral hepatitis COVID-19 and cancer working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the worlds biggest health challenges and our mission requires collaboration determination and a relentless drive to make a difference.
Every member of Gileads team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions and were looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future you are the key driver in evolving our culture and creating an environment where every employee feels included developed and empowered to fulfil their aspirations. Join Gilead and help create possible together.
Job Description
At Gilead we are driven by our mission to discover develop and deliver therapies that change lives. Public Affairs plays a critical role in shaping and elevating Gileads global narrative through clear credible and modern communications.
The Senior Director Digital Strategy Governance & Operations is a senior enterprise leader responsible for shaping and executing Gileads channel and platform strategy across all owned and paid channels both external and internal. This role defines how Gilead shows up in digital spaces: which platforms we activate how we govern and publish across them and how we measure and report on performance.
Critically this role is the operational backbone of the Public Affairs digital team. The Senior Director builds and owns the governance model and operating system that drives cross-functional collaboration project workflow measurement and resource accountability ensuring the team executes with clarity consistency and speed. Content creation and editorial direction remain owned by the Senior Director Content Strategy; this role is accountable for channel activation governance and performance not content production.
This role reports to the Executive Director Omnichannel Strategy & Digital Transformation and serves as a point of integration between communications brand marketing and enterprise functions on digital content initiatives.
Key Responsibilities
Channel & Platform Strategy
- Own Gileads channel and platform strategy across external channels (LinkedIn Instagram YouTube X Meta and emerging platforms) and internal channels (intranet employee platforms) defining where the brand shows up with what frequency and to which audiences.
- Guide publishing cadence channel governance and platform activation for enterprise social and web properties ensuring clarity of purpose and consistency of voice across all channels.
- Translate corporate narrative and messaging priorities into platform-appropriate execution plans working in partnership with the Senior Director Content Strategy.
- Serve as an expert advisor on digital platform best practices innovation and evolving trends internally and externally.
- Partner with brand design and communications teams to ensure visual and verbal coherence across all digital executions.
Governance & Operating Model
- Design and own the teams operating model defining how work is briefed staffed reviewed approved and published across the digital team.
- Build and enforce governance frameworks for cross-functional digital projects including stakeholder alignment decision rights and escalation paths.
- Lead operating committees in partnership with the Public Affairs Strategy and Operations team driving structured collaboration across communications marketing brand and enterprise functions.
- Develop and manage budgeting proposals for digital infrastructure agency support and platform investments.
- Proactively identify process inefficiencies and implement scalable workflow solutions that reduce bottlenecks and increase team velocity. First 90-day priority: audit current workflows and design a clear team operating model.
Measurement & Performance
- Partner with analytics teams to define KPIs build reporting frameworks and continuously refine channel strategy based on data and insights.
- Own the measurement narrative for the Public Affairs digital team translating platform data into strategic insights and executive-ready reporting.
- Establish a test-and-learn culture ensuring channel and platform decisions are informed by performance data.
Team Leadership & Capability Building
- Manage and inspire direct reports including the Director of International Channel Strategy & Publishing.
- Continuously up-skill the digital team improving efficiency collaboration and digital fluency across functions.
- Proactively identify and integrate compliant AI tools into Public Affairs digital workflows partnering with the Strategy and Operations team on rollout and training.
- Oversee integrated digital campaigns in close collaboration with the content team subject matter experts creative agencies and media partners.
Basic Qualifications:
High School Degree and Eighteen Years Experience
OR
Associates Degree and Sixteen Years Experience
OR
Bachelors Degree and Fourteen Years Experience
OR
Masters Degree and Twelve Years Experience
OR
PhD and Twelve Years Experience
Preferred Qualifications
- 12 years of experience in digital communications channel strategy digital marketing or digital operations preferably in a corporate agency or matrixed environment.
- Demonstrated ability to design and implement team operating models governance frameworks and cross-functional workflow systems at scale.
- Expertise in platform strategy and publishing across LinkedIn Instagram YouTube X Meta/Facebook intranets and/or emerging platforms.
- Proven ability to translate corporate or business strategy into channel activation and publishing plans.
- Experience building measurement and reporting frameworks that connect digital performance to business outcomes.
- Comfortable navigating complex matrixed organizations aligning stakeholders and working cross-functionally with executives creative teams and agency partners.
- Deep understanding of SEO GEO audience engagement and content lifecycle management.
- Experience with paid media strategy and oversight is a plus.
- Familiarity with AI tools and their compliant application in regulated or corporate communications environments preferred.
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Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment and is dedicated to fostering an inclusive work environment comprised of diverse perspectives backgrounds and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race color religion national origin sex age sexual orientation physical or mental disabilitygenetic information or characteristic gender identity and expression veteran status or other non-job related characteristics or other prohibited grounds specified in applicable federal state and local order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Era Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact for assistance.
For more information about equal employment opportunity protections please view theKnow Your Rights poster.
NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT
YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT
Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law.
Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.
Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.
For Current Gilead Employees and Contractors:
Please apply via the Internal Career Opportunities portal in Workday.
Required Experience:
Exec
About Company
Gilead Sciences is continuing to hire for all open roles. Our interview process may be conducted virtually and some roles will be asked to temporarily work from home. Over the coming weeks and months, we will be implementing a phased approach to bringing employees back to site to ensu ... View more