Intern, Technology

About Jazz at Lincoln Center:

The mission of Jazz at Lincoln Center Inc. (JALC) is to entertain enrich and expand a global community for jazz through performance education and advocacy. From college students to young stars from working professionals to celebrated masters we present quality jazz for an ever-increasing audience in an unprecedented range of activities and a variety of venues. We are dedicated to lifting audiences and bringing people together with substance and with integrity. JALC has created a dynamic platform where our key constituents jazz artists (beginner to grizzled veteran) fans (casual listeners to advanced scholars) educators (local band leaders to leading artist-educators) and advocates (local community advocates to important national promoters) can meet engage learn and work towards common objectives.

Position Overview:

We are seeking a Technology Intern to help unlock insights from our Tessitura CRM and ticketing data. This role will support data exploration modeling and reporting to better understand patron behavior ticket sales donations and marketing effectiveness.

The intern will work closely with the data marketing and development teams to transform complex transactional data into actionable insights that support audience growth and engagement.

By the end of the internship the intern will have hands-on experience working with real-world CRM and ticketing datasets in the arts and nonprofit sector and will be able to translate technical analyses into clear actionable insights for non-technical stakeholders.

Key Responsibilities:

• Extract clean and analyze data from Tessitura and related systems
• Explore patron behavior including ticket purchases donations subscriptions and engagement history
• Build analytical datasets and features from transactional CRM data
• Develop predictive or exploratory models (e.g. churn risk donor likelihood attendance forecasting)
• Create dashboards and reports to communicate insights to stakeholders
• Partner with marketing and development teams to support audience segmentation and campaign analysis
• Document data pipelines modeling approaches and findings

Qualifications:

• Currently pursuing a degree in Data Science Statistics Computer Science Mathematics or a related field
• Experience with Python or R for data analysis
• Familiarity with SQL and relational databases
• Experience with data wrangling and exploratory data analysis
• Ability to communicate insights clearly

What We Offer:

• Hands-on experience in a non-profit arts and educational organization
• Technical skills related to the industry
• Mentorship from experienced staff and educators
• A supportive and dynamic work environment
• Paid internship

Schedule & Commitment

• Hours: 20 hours per week
• Flexibility: Interns will collaborate with their supervisor to establish a schedule that balances departmental needs with their personal or academic calendar
• Availability: In-person on weekdays Monday through Friday
• Location: 3 Columbus Circle

Jazz at Lincoln Center is an equal opportunity employer that affords equal opportunities to all applicants employees contractors and other covered persons and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. Jazz at Lincoln Center is committed to creating an inclusive open and respectful culture that reflects and embraces diversity.