Fleet Performance & Improvement Lead

Position Overview

ANC is looking for a Fleet Performance and Improvement Lead to oversee delivery operations at our clients site in South-West Melbourne. This role focuses on leading a team of Delivery Professionals (DPs) improving fleet performance optimising processes and enhancing operational efficiency.

You will drive strategies that boost productivity retention and safety while ensuring the best possible customer experience. This is a high-impact role for someone passionate about leadership operational excellence and continuous improvement.

What youll be doing

• Fleet Onboarding & Engagement: Ensure Delivery Professionals are effectively onboarded fully equipped and motivated to deliver exceptional fleet performance.
• Performance Optimisation: Analyse fleet performance metrics identify trends and implement targeted strategies to improve efficiency productivity and service quality.
• Safety & Compliance Leadership: Drive a culture of safety and compliance ensuring operational standards are consistently met across the fleet.
• Process & Operational Improvement: Identify bottlenecks refine workflows and implement continuous improvement initiatives to enhance overall fleet operations.
• Stakeholder Collaboration: Partner with internal teams to provide insights tools and resources that enable operational excellence and support business objectives.

What are we looking for

• Proven experience in fleet transport or delivery operations with a focus on performance management and process improvement.
• Demonstrated ability to lead teams optimise performance and build strong working relationships across all levels.
• Strong analytical communication and influencing skills to drive data-informed decisions and operational improvements.
• Flexibility to work weekends as part of a regular schedule or based on business needs
• Experience in monitoring KPIs tracking budgets and implementing process enhancements to improve efficiency.
• Knowledge of transport safety compliance standards and operational best practices.
• Proficiency in Microsoft Office fleet management systems and other technology tools to support performance and reporting.

Key Attributes:

• Proactive with strong problem-solving and analytical skills
• Ability to manage multiple priorities and make decisions under pressure.
• Customer-focused mindset with a passion for improving service delivery and customer experience.
• Excellent organisational and time management skills.
• Flexible and adaptable to changing business needs.

What youll get in return

• Career Growth Opportunities:With ANCs strong focus on internal growth there are numerous opportunities for career progression within the company.
• Learning & Development Opportunities:Continuous professional development to help you grow in your career with opportunities for training mentorship and skill enhancement.
• Work with adedicated and exceptional teamthat values collaboration problem-solving and customer centricity.
• Paid Parental Leave:Generous paid parental leave to support you during important life moments.
• Corporate Discounts:Access to exclusive corporate discounts on health insurance and retail offers.
• Employee Assistance Program:Health and wellness support through our EAP.

Please note that only candidates with full working rights in Australia will be considered for this role.

About ANC

ANC is an Australian owned leader in last mile delivery and direct to consumer (D2C) services partnering with some of the largest and emerging retail and e-commerce brands in Australia.

We are customer focused and to us that means to seek out new and innovative ways to deliver on our customer promise. Innovation is in our DNA with over 100 years of resilience and growth behind us.

Ready to join a dynamic customer-focused team

If this opportunity aligns with your experience and career goals wed love to hear from you. Apply Now!

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