Lead Change and Communications Manager (ERP Program)

About the Opportunity

Griffith University is undertaking a major ERP transformation that goes beyond system replacement to deliver lasting business and organisational change. The program will reshape operating models processes policies data and decision making frameworks while building workforce capability and new ways of working.

Spanning all areas of the University including Finance HR Payroll and Student Administration it aims to reduce complexity and risk address longstanding challenges and deliver sustainable strategic financial regulatory and service improvements.

The Lead Change and Communication Manager is a senior leader responsible for driving the end-to-end change strategies and providing expert advice to enable a successful ERP transformation. The role will ensure successful delivery of complex organisational change initiatives driving behaviour change adoption snd minimising resistance.

The role fosters collaboration establishes fit-for-purpose methodologies and tools and drives leading practice to optimise resources manage risk and embed continuous improvement. Working closely with senior leaders stakeholders and cross-functional teams to enable business readiness alignment and measurable benefits realisation. The role also oversees team performance supports capability uplift through mentoring and training and ensures change approaches are aligned with strategic priorities within a modern operating model.

Key Responsibilities

• Lead the design and delivery of large scale change management strategies for the ERP transformation program defining approaches guiding stakeholders and enhancing organisational maturity in change practices.
• Apply proven and structured change management methodologies to drive behaviour change adoption and embed new ways of working.
• Champion leading practice in methods and tools ensuring consistent application of standards and driving continuous improvement across programs and teams.
• Measure organisational readiness track and report on change metrics adoption behaviour change and benefits realisation
• Provide expert advice to drive operational readiness and translate strategy into outcomes drawing on insights from multiple sources to deliver clear high quality guidance.
• Shape user experience requirements and design and implement targeted change interventions.
• Support organisational capability uplift by identifying improvement opportunities conducting assessments and embedding initiatives that deliver measurable benefits.
• Support effective resourcing professional development and stakeholder engagement fostering strong relationships and enabling informed decision-making across the organisation.

About you

• The occupant of this position will hold postgraduate qualifications and extensive relevant experience in Change Management Frameworks tools and practice.
• Experience in higher education or involvement in large scale ERP transformation programs will be highly regarded.

What we can offer

This is a full time fixed term opportunity for 5 years based at Brisbane South (Nathan). As Griffith is a multi-site University you may be required to work across other locations

Griffith Universitys campuses are located on the lands of the Yugarabul Yuggera Jagera Turrbal Yugambeh and Kombumerri peoples.

Salary

HEW 10 Base - $147057.74 17% super. Full package $172057.55.

Additional Information :

Why join Griffith

Why join Griffith As a values-led organisation at Griffith University weve worked hard to create a dynamic and strong organisational culture. We offer:

• Wide range of Learning and Development opportunities
• Mix of on campus and work from home options available and a supportive work environment
• Salary packaging options and corporate health discounts
• Generous leave entitlements including paid parental leave and leave loading
• Support with future learning opportunities through our educational staff assistance scheme
• Opportunities for internal mobility
• Health Safety and Wellbeing initiatives on campus Gym facilities

At Griffith were committed to providing a safe and inclusive environment for all - whoever you are and wherever youre from. If you require any accommodations we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Griffith University values diversity inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander and people of all backgrounds to apply. For more information please visit ourEquity Diversity and University is committed to fostering a safe respectful and inclusive community for alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence (2025) Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information please refer to GriffithsModern Slavery Policy.

How to apply

Please submit your application online and ensure it includes the following:

• A covering letter outlining your suitability for the role please refer to the qualifications above and the position description.
• Current curriculum vitae/resume including full contact details

For application and recruitment advice please reach out to Laura Whitworth Talent Acquisition Partner on

Closing date: Open until filled. All applications to be submitted online. 

Applications will be assessed as they are received therefore we strongly encourage interested candidates to submit their applications at the earliest opportunity.

Remote Work :

No

Employment Type :

Full-time