Delivery Lead – Quality Engineering Technology

Position Description:

This role is hybrid and requires you to be at our downtown Toronto (250 Yonge Street) and/or Client office at a minimum 2 days per week - subject to change at any time.

We are seeking a highly experienced Delivery Lead with extensive experience overseeing technology and quality engineering (QE) delivery in largescale enterprise environments. The successful candidate will bring 20 years of delivery leadership experience a strong understanding of backend systems and services and proven expertise in intake estimation risk management and QE governance. This role requires strong client-facing skills ownership mindset and the ability to manage complex delivery engagements end to end.

Your future duties and responsibilities:

Delivery & Program Leadership
Provide overall delivery leadership for complex technology and QE initiatives.
Own end to end delivery accountability ensuring timelines scope budget and quality are met.
Lead project intake efforts including demand assessment solution intake and feasibility analysis.
Drive estimation delivery planning and resourcing strategies across initiatives.
Technology & Backend Oversight
Leverage strong understanding of technology platforms and backend services to guide delivery decisions.
Partner with architecture development and QE teams to ensure solutions are technically sound and scalable.
Support delivery across integrated systems and complex application landscapes.
QE Governance & Quality Management
Establish and enforce QE governance frameworks best practices and quality metrics.
Oversee testing strategy and execution including functional integration regression and peripheral testing.
Ensure quality risks are identified early and mitigated appropriately.
Provide leadership oversight for QE teams and vendor partners.
Risk Issue & Change Management
Identify manage and mitigate delivery technical and operational risks.
Lead escalation management and resolution of critical issues.
Proficiently manage contracts statements of work and change requests (CRs).
Ensure formal change control processes are followed and communicated to stakeholders.
Stakeholder & Client Management
Act as a primary point of contact for client stakeholders including leadership.
Build and maintain strong client relationships through transparent communication and delivery excellence.
Lead governance forums executive updates and steering committee meetings.
Ensure clear and consistent communication across business technology and QE teams.

Required qualifications to be successful in this role:

Experience
Minimum 20 years of experience working as a Delivery Lead Program Lead or equivalent role
Extensive experience leading large complex enterprise delivery engagements
Delivery & Governance Skills
Strong hands on experience with:
oProject intake and demand management
oEstimation and delivery planning
oRisk and issue management
oProject and program management
Deep expertise in QE governance and quality assurance best practices
Experience overseeing peripheral testing and integrated system testing
Technology & Process Knowledge
Strong understanding of technology platforms and backend services
Ability to work effectively with architecture development and QE teams
Experience managing delivery across multi system integrations
Contract & Change Management
Proficient in contract management statements of work and vendor oversight
Strong experience with change request (CR) management and commercial governance
Communication & Leadership Skills
Excellent communication skills both verbal and written
Strong client management and stakeholder engagement abilities
Executive presence and ability to influence decision making
Ability to lead through complexity and ambiguity
Nice to Have
Experience in regulated industries (e.g. banking or financial services)
Prior experience leading hybrid or onsite client delivery models
Experience managing multi vendor delivery environments

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level geographic market experience and training and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $95000$145000. This role is an existing vacancy.

#LI-GS!

Use of the term engineering in this job posting refers to the technical sense related to Information Technology (IT) and does not imply that the individual practices engineering or possesses the requisite license as prescribed by the applicable provincial or territorial engineering regulator. We are seeking individuals with expertise in IT engineering-related functions but licensure from an engineering regulator is not a prerequisite for this position. Engineering is a regulated profession in Canada which is restricted in terms of use of titles and designation.

Skills:

• Financial Services

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer being able to perform your best during the recruitment process is important to us. If you require an accommodation please inform your recruiter.

To learn more about accessibility at CGI contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

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