Business Support Officer Cultural Venues
Williamstown, PA - USA
Job Summary
- Williamstown location close to public transport
- Permanent part time position 0.8 FTE
- Salary: Band 4 $70491.03 - $75712.42 pro rata superannuation
Were here. Were community. Were Hobsons Bay.
At Hobsons Bay City Council were committed tocreating a workplace that reflects our community and values. Youllbe part of a forward-thinking organisation that supportsinnovation collaboration and professional growth and whichaspires to be the exemplar of Local Government.
The opportunity
In this exciting people focused administrationrole supporting Hobsons Bay City Councils cultural venues theBusiness Support Officer plays a vital role in coordinatingbookings supporting venue operations and delivering high qualitycustomer service to hirers patrons and community groups helpingensure Councils cultural spaces are welcoming well run and fullyutilised. This is a great opportunity for you to thrive in avaried hands on role and contribute to a team that makes HobsonsBay a vibrant and connected community. Youll be primarily based atthe Williamstown Town Hall and may require occasional weekend orafter hours availability in support of venueoperations.
What youll be doing
- Providing high quality administrative and operational support to cultural venues
- Managing venue bookings correspondence payments bonds and refunds
- Maintaining accurate records registers financial transactions and reporting
- Liaising with hirers suppliers staff and contractors to support venue operations
- Supporting customer service box office activities and casual staff on site
What youll need to succeed
- Experience in administration business or operations support (arts/events preferred)
- Strong organisation attention to detail and time management skills
- Clear written and verbal communication with diverse customers and stakeholders
- Proficiency in Microsoft Word Excel and Outlook
- Understanding of venue operations bookings systems and customer service standards
To be considered for this role applications shouldinclude
- A maximum 2-page cover letter which should outline your interest in the role
- A current CV which includes key achievements & relevant qualifications
Uncover more about this role in the PositionDescription attached below orcontact Garth Sheridan Team LeaderVenues via
Applications will be accepted until 11:30pm on 6 May2026.
To ensure fairness and consistency for all applicants we areunable to accept late submissions or submissions made via email. Weappreciate your understanding and encourage timely applications viaCouncils online portal.
Pre-Employment Requirements
Progressed candidates will be required to complete a NationalPolice Record Check and a Working With Children Check (WWCC).Candidates may be required to undertake a Pre-Employment Medical Check.
Applicants must be an Australian Citizen Permanent Resident orhold a valid work permit or visa with full unrestricted workingrights. Work eligibility will be checked as part of the recruitmentprocess.
What we can offer
- Hybrid working flexibility whether youre home or in our newly renovated & spacious office facilities.
- Our location in the centre of Altona is close to public transport cafes and parks. Enjoy your lunch at the pier or an afternoon walk along the lake.
- Go to the gym or ride your bike before work Our End of Trip Facility offers bike storage and shower facilities to get you refreshed and ready to go!
- Exclusive staff access to our Employee Assistance Program wellbeing programs discounted local gym membership Reflexology sessions Meditation Yoga & Circuit classes and walking & social clubs.
- Ongoing professional development support - well champion your growth because your career matters to us!
- A team thats shaping a brighter future working together to create a sustainable thriving community for generations to come.
We are a proud inclusive employer. We encouragepeople from all walks of life to apply for our job commitment is to provide diverse safe and inclusiveenvironments where everyone can grow and succeed.
Attachments:
- Business Support Officer
- Business Support Officer
Required Experience:
Unclear Seniority