Lead Strategic Support

Lead Strategic Support

At the NSW Department of Education we educate and inspire lifelong learners from early childhood through schooling to vocational education and training.

• Ongoing Full-Time
• Located at Parramatta with flexible working arrangements
• Salary Clerk Grade 9/10 from $129464 to $142665 base superannuation

About the role

Manages a team and coordinates the development implementation and evaluation of a variety of directorate administrative HR and correspondence processes policies training and professional learning activities and support services to facilitate the delivery of business operations to agreed standards within tight timeframes.

For further information please click here to view the role description

About you

The ideal candidate demonstrates strong leadership in coordinating Human Resource functions and managing consistent efficient administrative processes across the Directorate. They excel in leading and supporting business support teams to deliver seamless support to all Business Units.

Key attributes include:

• Proven experience managing HR coordination including staffing training and professional development tailored to Directorate needs.
• Expertise in establishing and maintaining effective compliant administrative systems and processes to support operational efficiency.
• Strong skills in leading motivating and allocating work within business support teams to meet tight deadlines and high standards.
• Ability to facilitate timely clear communication and information flow between teams and stakeholders.
• Proficiency in developing and delivering training programs to enhance staff capability in human resource management recruitment and administration processes aligned to policy.
• Track record in preparing high-quality reports briefs and presentations to support senior management and stakeholder engagement.

• Knowledge of and commitment to implementing the Departments Aboriginal Education Policy and upholding the Departments Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• Demonstrated understanding of and commitment to the value of public education.

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive salary sacrificing employers contribution to superannuation and annual leave loading
• Flex Leave entitlements generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role.

Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience insights and alignment with the Departments values and priorities.

Please refer to the Applicants Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education click here for instructions on how to submit your application.

All other applicants please submit your application by clicking Apply Now.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

Candidates must have Australian work rights (citizens permanent residents New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens while temporary roles welcome applicants with a visa.

Closing date Wednesday 29th April 2026 at 11:59pm.

For role enquiries please contact Hiring Manager Mandy Simpkins at and for recruitment process enquiries please contact Recruiter Julie Nguyen at

We welcome applications from all ages and genders Aboriginal and Torres Strait Islander peoples culturally and linguistically diverse groups the LGBTQIA community veterans refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine please contact the Diversity and Inclusion Team () or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role and who may be considered for a range of similar roles including temporary term or ongoing roles over the next 18 months.