Biography Service Manager, Palliative Care Services (Job Share)

Job Description:

• Role title: Biography Service Manager

• Role type: Permanent Part-time (16hrs/ week)

• Role grade: Health Services Manager Level 1

• Department and location: Sacred Heart Health Service Palliative Care St Vincents Hospital Darlinghurst

• Salary: $87813.00 - $116824.00 (pro-rata) super salary packaging

Better and fairer care. Always.

We are St Vincents Health Australia Australias largest not-for-profit provider of health and aged care services.

Founded by The Sisters of Charity in 1857 our 30000 healthcare superheroes operatepublic and private hospitals residential aged care community and virtual care and outreach programs.

About the role

• Lead and grow a meaningful Biography Service including recruiting training and supporting a dedicated team of volunteers.

• Partner closely with palliative care teams to coordinate patient referrals and thoughtfully match volunteers ensuring a compassionate and seamless service.

• Oversee the quality and progress of patient biographies ensuring accurate documentation and a high standard of delivery.

• Manage service operations including databases reporting monthly meetings newsletters and stakeholder engagement.

• Drive service development and continuous improvement collaborating with state and national networks to enhance impact and reach.

About you

• Proven experience recruiting training and supporting volunteers with a strong understanding of how to effectively match volunteers to client needs.

• Confident working in a collaborative interdisciplinary environment building strong relationships with clinical teams and stakeholders.

• Demonstrated experience in palliative care and/or supporting individuals experiencing grief and loss with a compassionate and sensitive approach.

• Highly organised with excellent communication and interpersonal skills able to manage multiple priorities and maintain quality outcomes.

• Strong IT proficiency (Outlook Word Microsoft Teams & Excel) along with a current NSW drivers licence to support service delivery
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Why work at St Vincents

• Join us on our mission to provide care to all including the most at-risk people in our community

• Discounted access to many gyms for you and your family with Fitness Passport

• Access to discounted private health insurance with Medibank

• Access to a government salary sacrifice program. Make a proportion of your salary tax-free

• Committed to financial support for educational development scholarship programs paid study leave

About the hospital

In this role you will be based at St Vincents hospital Darlinghurst.

• A busy inner-city hospital in a beautiful location

• Surrounded by great cafes galleries and theatres parks nightlife and nearby glorious beaches

• A place of expert clinical care for at-risk people

• Closely partnered with universities & affiliated research institutes many of which are located on-campus

• Centres of excellence include heart & lung transplantation bone marrow transplantation cardiology cancer care AIDS/HIV respiratory medicine mental health homeless health drug & alcohol services and correctional health

Sponsorship / work rights for Australia

Please note visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Pre-employment checks

Your employment is conditional upon the completion of all role-required pre-employment checks including relevant immunisations.

Equal opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

As part of our commitment to reconciliation we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body mind spirit and community.

How to apply

The closing date for applications is 27 April 2026

Please submit your resume and a brief cover letter highlighting how your interest skills and experience align with each of the things listed in the About You section of this job advert.

We will start shortlisting candidates immediately. Apply soon as the advertisement may close early if we find a suitable applicant.

Respectfully this role is not open to recruitment agencies.

Reconciliation Action Plan:

At St Vincents we acknowledge the importance of creating a work environment that is welcoming safe equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information visit https:// or get in contact at

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct