Customer Service Officer
Job Summary
Key Responsibilities
- Liaising with customer to plan and implement agreed services
- Scheduling of appointments.
- Maintaining busy inboxes with queries appointments and non-appointment services
- Providing administrative and operational support to consultant practitioners
- Providing information and advice to customers or prospective customers
- Undertaking other tasks assigned to the Client Services team including reception duties dictation invoicing and supporting the greater team in general.
Qualifications :
About You
- Proven experience delivering excellent customer service
- Strong communication and interpersonal skills
- Ability to work independently and collaboratively
- Highly organised with strong attention to detail
- Able to prioritise tasks in a fast-paced environment
- Proficient in Microsoft Office (Word Excel)
- Friendly proactive and team-oriented approach
mlcoa offers an exciting and fast paced team environment where client focus team spirit drive and respect are key features. Ours is a growing business and opportunities abound for talented performers.
Additional Information :
Click on the APPLY button or contact Cassie Butcher to have a confidential discussion. Please call onor email quoting REF9497Q
You are welcome here.
Our fast-growing team of more than 4000 people around Australia represent a huge array of life experiences skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer proudly welcoming people with disability including mental health conditions people from diverse cultural and linguistic backgrounds people from the LGBTQI community veterans carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
Remote Work :
No
Employment Type :
Full-time
About Company
IPAR is a national occupational rehabilitation provider supporting thousands of people who may be living with an illness, disability, or injury. Whether it is through workplace rehabilitation, counselling, injury prevention or finding new employment, our care is tailored to each and e ... View more