Lead Program Specialist, Energy Efficiency

Lead Program Specialist Energy Efficiency
Location: Must be located within Los Angeles Orange San Bernardino Riverside Imperial or San Diego Counties to be considered

Ready to make a difference
We are seeking an experienced and mission driven Lead Program Specialist to join our Southern California Equitable Building Decarbonization (EBD) team. This role provides operational and strategic leadership for large scale residential decarbonization programs with a strong emphasis on equitable delivery community partnership and post launch execution excellence.

The Lead Program Specialist will serve as the single point of accountability for program delivery ensuring performance quality compliance and customer experience goals are consistently met. This individual will work closely with subcontractors vendors clients and internal cross functional teams to deliver affordable scalable decarbonization solutionsparticularly for low income and historically underserved customers.

Travel Requirements: this position requires up to 10% travel in Southern California for in person work site visits events and conferences

What You Will Be Doing:
Program Delivery & Performance Management (Post Launch)

• Own day to day operational performance across all program workstreams ensuring delivery against approved targets timelines equity goals and contractual obligations.
• Monitor production metrics pipeline health assessments construction activity and project closeout.
• Proactively identify performance risks and drive corrective actions to maintain service levels and delivery momentum.

Operational Leadership & Continuous Improvement

• Ensure program workflows tools and standard operating procedures are executed consistently and effectively.
• Partner with operations analytics and quality assurance teams to identify process gaps and implement continuous improvements.
• Support updates to program manuals SOPs reporting and governance as the program matures.

Budget Reporting & Compliance

• Manage program budgets in partnership with finance and operations teams; track spend against forecasts and funding constraints.
• Deliver accurate timely performance and compliance reporting to clients and internal leadership.
• Ensure adherence to regulatory funding and contractual requirements throughout program execution.

Stakeholder & Client Management

• Serve as a primary client facing lead for routine updates issue resolution and performance discussions.
• Build and maintain strong relationships with implementation partners contractors and vendors to ensure alignment and accountability.
• Address escalations related to customer experience partner performance or delivery risks.

Team Leadership & Coordination

• Provide clear direction prioritization and decision making support for program staff supporting steady state operations (e.g. program advisors construction project managers outreach leads).
• Reinforce role clarity accountability and collaboration across cross functional delivery teams.

What We Need You to Have (Minimum Qualifications):

• Bachelors degree in Energy Engineering Environmental Science Business or a related field (or applicants can substitute one year of related experience for one year of education)
• 8 years experience in program management within energy efficiency electrification decarbonization or related experience
• 2 years experience managing operational budgets

What Wed Like You to Have (Preferred Qualifications):

• Deep understanding of policy drivers and regulatory priorities related to building decarbonization in California.
• Experience overseeing large multi stakeholder utility or government funded programs.
• Experience managing a California Energy Commission (CEC) and/or US Department of Energy (DOE) program.
• Strong consulting mindset with the ability to balance strategic leadership and operational execution.
• Experience managing vendors contractors and implementation partners at scale.
• Demonstrated success managing post launch program operations performance and delivery accountability.
• Strong experience working with community based organizations and serving residential or commercial customers undergoing complex energy upgrades.

Professional Skills You Will Use:

• Program and operational leadership
• Performance management and continuous improvement
• Stakeholder and client relationship management
• Budget oversight and compliance reporting
• Clear confident communication across technical and non technical audiences
• Excellent stakeholder management facilitation and client facing communication skills.

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Pay Range - There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: