At Life Fitness / Hammer Strength were not just building fitness equipment were shaping the future of fitness and inspiring healthier lives around the world. As pioneers in fitness innovation for more than 55 years we design manufacture and deliver high-performance reliable solutions that empower people to move.

Life Fitness / Hammer Strength is expanding its Digital Experience Team and seeking a Digital Solutions Manager to sit at the intersection of strategy customer engagement and commercial execution playing a critical role in advancing our connected fitness strategy. As part of a small global team you will collaborate closely with cross-functional partners to deliver a world-class sales experience of Life Fitness / Hammer Strengths Digital Solutions that elevates customer understanding enables our sales organization and accelerates revenue growth through education insight and partnership.

In this role you will be both strategic and customer-facing with a strong emphasis on delivering measurable value to our customers and sales teams while driving growth of our Digital Solutions. You will work closely with sales marketing and product teams to ensure a consistent high-impact digital experience.

This is a hybrid position based out of our Global Support Center in Rosemont IL. Mondays and Fridays are remote; Tuesdays through Thursdays are in-office collaboration days. Occasional international travel may be required. #LI-HYBRID

As our Digital Experience Manager you will:

• Lead Local Execution: Execute the global Digital Experience strategy across a defined portion of North America ensuring alignment with international priorities and global commercial growth objectives.
• Drive Client Engagement: Build and maintain senior-level relationships with a targeted portfolio of strategic accounts developing a deep understanding of customer challenges and delivering tailored technology-driven solutions.
• Develop a strong Sales Partnership: Partner closely with commercial teams to enable a unified approach to customer engagement supporting digital solution positioning demonstrations and value articulation.
• Provide Market & Customer Insights: Capture and communicate customer market and competitive insights to inform product development digital marketing strategies and go-to-market planning.
• Understand Partner & Ecosystem Management: Develop and manage relationships with key ecosystem partners integrating partner solutions into go-to-market strategies to drive incremental customer value.
• Deliver Reporting & Performance Management: Track analyze and report on digital sales performance customer success metrics and strategic initiatives to ensure progress against financial and operational KPIs.

What Life Fitness / Hammer Strength is looking for in our Digital Experience Manager:

Skills & Qualifications:

• Experience: 5 years of experience in digital sales technology-enabled solutions or related roles (e.g. apps mobile platforms APIs ecosystems) with a demonstrated record of driving growth within digital sales. Experience within fitness health technology or industry partner environments preferred.
• Strategic & Commercial Acumen: Strong ability to translate technical capabilities into compelling commercial value propositions aligned with customer and business needs.
• Customer-Centric Leadership: Proven passion for delivering exceptional customer experiences and influencing outcomes through insight education and collaboration.
• Communication & Executive Presence: Highly effective verbal and written communication skills with confidence presenting to senior stakeholders leading workshops and representing the organization at industry events.
• The ability to clearly translate technical terms into simple practical language for our sales organization enabling teams to confidently understand position and communicate product capabilities in a customer-facing environment.
• Relationship Management: Demonstrated ability to build trust-based relationships across customers internal stakeholders and external partners in a matrixed global environment.

Additional Requirements:

• Willingness and ability to travel up to 35% primarily within the United States with some international travel as required.
• Strong affinity with fitness wellness and digital health technologies.
• Experience in Power BI and Salesforce applications for reporting and KPI completion.

Want to take the next step in your careerLife Fitness / Hammer Strength takes pride in our talented employees and believes in providing opportunities for further growth and advancement. We encourage you to test your strengths push your limits and unleash your potential. If you feel the position is right for you we invite you to apply. Well work with you closely to support you throughout the hiring process. If your CV/ resume shows that your skills and experience have synergy with the job description then well hop on a call to get to know you and your experience and discuss the position in more detail. If its not the right opportunity this time well always let you know.

Life Fitness / Hammer Strength is an equal opportunity employer. All qualified applicants including individuals with disabilities and protected veterans are encouraged to apply. Life Fitness / Hammer Strength complies with all applicable federal state and local laws regardingemploymentrecruitment and hiring. All qualified applicants are considered for employment without regard to race color religion age sex sexual orientation gender identity national origin citizenship status disability protected veteran status or any other category protected by applicable federal state or local laws.

Life Fitness/Hammer Strength does not accept applications inquiries or solicitations from unapproved staffing agencies or vendors.