Pega Business System Analyst
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Job Summary
Job Title: Pega Business Systems Analyst (BSA)
Experience
- 68 years of relevant experience in Business Analysis and systems implementation
Role Overview
We are seeking an experienced Pega Business Systems Analyst (BSA) to bridge the gap between business stakeholders and technical teams. The ideal candidate will have strong expertise in the Pega platform with a focus on the insurance domain and a proven ability to translate business requirements into scalable system solutions.
Key Responsibilities
- Collaborate with business stakeholders to gather analyze and document functional and technical requirements
- Translate business needs into system specifications for Pega-based solutions
- Work closely with developers architects and QA teams to ensure successful implementation
- Participate in design discussions and contribute to solution architecture
- Perform gap analysis and recommend process improvements
- Support testing activities including UAT defect tracking and validation
- Ensure compliance with business analysis standards and best practices
- Act as a liaison between business users and IT teams throughout the project lifecycle
Required Skills
- Strong experience in Business Analysis (E2 level or equivalent)
- Hands-on experience with the Pegasystems platform
- Knowledge of Pega Insurance Framework
- Ability to write clear and concise functional specifications and user stories
- Experience with Agile/Scrum methodologies
- Strong communication and stakeholder management skills
Qualifications
- Bachelors degree in Computer Science Information Systems or related field
- Relevant Pega certifications (BSA or equivalent) preferred
Nice to Have
- Prior experience in the insurance industry
- Exposure to end-to-end Pega implementation projects
- Knowledge of BPM (Business Process Management) tools
Required Skills:
Experience (Years): 4-6 Essential Skills: Work with project teams throughout the organization to design implement and manage CDN infrastructure using Akamai to ensure high availability performance and scalability for customer facing applications and business processes. Handle multiple priorities and assignments with excellence and precision. Be a part of a 24/7/365 organization (some after hours support is expected as part of normal on-call rotation). Directly support line of business development teams provide guidance to them on implementation and changes for customer facing applications Develop and maintain security protocols and measures to protect CDN infrastructure from cyber threats. Monitor and analyze network performance identifying and resolving issues to optimize content delivery of critical applications. Collaborate with cross-functional teams to integrate Akamai CDN solutions with existing systems and applications. Collaborate with information security teams to implement DDoS protection strategies and other security measures in the CDN. Provide technical support and guidance to clients and internal teams regarding CDN and security best practices. Work closely with vendor and professional service teams on delivery related activities and strategy. Qualifications: Bachelors degree in Computer Science Information Technology or a related field. OR similar work experience. Strong understanding of network protocols (HTTP/HTTPS DNS TCP/IP). Proven experience as a CDN Engineer or similar role with a strong focus on -depth knowledge of Content Delivery Network technologies including caching load balancing and content optimization. Excellent problem-solving skills and attention to detail. Strong communication and teamwork abilities. Experience supporting 24/7/365 customer facing applications at enterprise scale. Awareness and experience with cybersecurity tools and practices such as firewalls intrusion detection/prevention systems and encryption. Proficiency in scripting and automation (e.g. Python Bash) a plus. Relevant certifications (e.g. CISSP CEH) are a plus but not required.
