Enterprise Operations Executive Communications & Transformation Change Management Manager

TheEnterprise Operations Executive Communications & Transformation Change Management Managerenables Enterprise Operations leaders to successfully deliver enterprisescale transformation by driving clear credible andoutcomefocusedcommunications and change strategies. Reporting to the Enterprise Operations Chief of Staff this role ensures that transformation priorities across Supply Chain and Digital organizations are understood adopted and sustainedinternally across HP and externally with key stakeholders as needed.

Partnering closely with the Enterprise Operations Communications Director in Corporate Affairs this role translates strategy operating model changes and transformation initiatives into aligned narratives executive messaging and engagement experiences that accelerate adoption reduce execution risk andmaintaintrust during change.

Key Outcomes & Responsibilities

1. Transformation Communications & Change Enablement

Outcome:Enterprise Operations transformation initiatives are understood adopted and sustained across HP and with external stakeholders where.

• Lead communications and change strategies for Enterprise Operations transformations including operating model changes digital enablement supply chain evolution and enterprise initiatives.

• Translate complex change into clear why / what / how / what gets better narratives for leaders employees and partners.

• Design hierarchical change communications that enroll senior leaders first and cascade through the organization with consistency.

• Partner with Transformation PMOs to align communications with change plans milestones and adoptionofmetrics.

• Develop externalfacing narratives executive messaging and stakeholder communications (e.g. suppliers partners customers) in coordination with Corporate Affairs when transformation impacts extend beyond HP.

• Establish feedback loops tomonitoradoption resistance and engagementandadjustcommunications strategies accordingly.

2. Executive Communications & Strategic Messaging

Outcome:Enterprise Operations leaders consistently communicate priorities decisions and progress with clarity and credibility.

• Lead executive communications for senior Enterprise Operations leaders including presentations leadership messaging town halls and organizational announcements.

• Translate enterprise strategy operational priorities and transformation initiatives into concise executive-ready narratives.

• Provide editorial oversight to ensure consistency accuracy and alignment withHP and EOmessaging standards.

• Coach leaders and communicators on executive presence storytelling and message discipline.

3. Operational Crisis & Incident Communications

Outcome:Enterprise Operationsmaintainstrust and alignment during disruptions escalations and high-risk operational events.

• Own communications preparedness and response for operational incidents including supply disruptions customer impacts cybersecurity events and business continuity scenarios.

• Develop andmaintaincommunicationofplaybooks escalation protocols and response frameworks.

• Partner with Corporate Affairs Legal Sales and Operations to ensure coordinated andtimelycommunications.

• Advise leaders on tone timing and transparency during periods of uncertainty.

4. Employee Engagement & Organizational Alignment

Outcome:Employees understand Enterprise Operations priorities and remain engaged through transformation and change.

• Design and deliver engagementcommunicationsstrategies that reinforce enterprise priorities leadership visibility and a One Enterprise Operations culture.

• LeadEOleaderAll Employee Meetings All Manager Meetings Site Townhalls leadership forums and engagement campaigns.

• Partner with HR and Transformation teams to align communications with change adoption and workforce initiatives.

• Use employee feedback and engagement data to inform communication strategies and follow-through.

5. Executive Programs & Enterprise Events

Outcome:Highvisibility Enterprise Operations events drive alignment momentum and leadership effectiveness.

• Lead communications strategy and content for major Enterprise Operations events includingOneEOand Supplier Summit

• Oversee executive messaging visual storytelling and preand postevent communications.

• Ensure events are aligned to strategic priorities and deliver measurable engagement outcomes.

6. People & Vendor Leadership

Outcome:A highperforming team and vendor ecosystem consistently deliversexecutivelevelwork.

• Lead and develop a small team of executive communicators and engagement professionals.

• Set clear priorities expectations and development plans.

• Own the Enterprise Operations communications operating model including intake prioritization governance and quality standards.

• Create a culture of excellence innovation and continuous improvement in communications engagement and event delivery

• Establish clear operating rhythms SLAs and performance metrics.

• Drive adoption of modern tools automation and AI to improve speed consistency and efficiency.

• Manage departmental resources budgets and project timelines to ensureoptimalallocation and delivery of key initiatives according to published schedules

• Track and report communication effectiveness capacity and outcomes.

• Manage agencies and vendors with accountability for quality cost and delivery.

What Great Looks Like

• Transformation leaders rely on this role toderiskexecution through communication not just inform.

• Change narratives are clear consistent and repeatedreducing confusion and resistance.

• Employees can articulate why changes are happening and what improves as a result.

• External stakeholders receivetimely aligned messaging when transformationimpactsthem.

• Executive communications reinforce operating discipline and desired behaviors.

• Adoption risks areidentifiedearly through listening and feedback loops.

• Communications delivery scales through strong systems and AI leverage not heroics.

Scope & Operating Context

• Reporting Line: Reports directly to the Enterprise Operations Chief of Staff.

• Strategic Partnership: Works in close partnership with the Enterprise Operations Communications Director (Corporate Affairs) to ensure enterprise alignment governance and risk management.

• Primary Stakeholders: Enterprise Operations ELT Supply Chain and DigitalLeaders Corporate Affairs HR Transformation PMOs Sales.

• Decision Authority: Owns Enterprise Operations transformation communications strategy operating model prioritization and quality standards.

• Environment: Highly matrixed transformationintensive executivefacing enterprise organization.

Required Qualifications

• Bachelorsdegree incommunications Business Marketing or related field.

• 812 years of experience in executive communications transformation communications or change enablement.

• Exceptional executive writing and storytelling/visual storytellingskills.

• Ability to lead motivate and develop high-performing teams; proven talent development (coaching mentoring succession planning)/

• Demonstrated success supporting large-scale organizational transformation.

• Ability to manage competing priorities in a fast-paced environment.

• Experience designing and executing change communications strategies.

• Strong judgment in highambiguityandhighvisibility environments.

• Proven vendor management experience.

• High levelsof tact diplomacy and ability to handle sensitive issues.

Preferred / Differentiating Qualifications

• Experience supporting Supply Chain Digital/IT COO CIO or CTO organizations.

• Fortune 500 or highly matrixed global experience.

• Formal change management experience (e.g.Proscior equivalent).

• Background in change management operational excellence or transformation programs.

• Demonstrated use of AI and automation to scale communications effectiveness.

• Advancedproficiencywith Microsoft 365 (Teams SharePoint PowerPoint Copilot).

Tools Technology & Ways of Working

• Microsoft 365 ecosystem including Copilot and SharePoint.

• Workflow and planning tools (e.g. Smartsheet Power Automate).

• AIenabledcontent development and analytics.

• Datadrivenplanning prioritization and performance tracking.