Academic Coordinator
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Job Summary
Job Position:Academic Coordinator
ABOUT Company:
The IC3 Institute is a volunteer-based organization committed to supporting high schools worldwide in establishing and maintaining effective career and college counseling systems-based solution involves training human resources providing access to remote training resources mentoring and fostering professional development. Additionally we serve as a think tank and thought leader in global higher education and career readiness through expert convenings and timely research.
JOB OVERVIEW:
We are seeking a detail-oriented and highly organized Academic Program Coordinator to support the execution and ongoing success of our academic programs. This role will require an individual who can effectively manage communications support event planning oversee program logistics and ensure the continuous improvement of program content and delivery. The Academic Program Coordinator will work closely with faculty learners and other team members to ensure smooth coordination engagement and the achievement of program goals.
KEY RESPONSIBILITIES:
1. Communication & Support
o Address participant emails and connect inquiries from learners and faculty to the appropriate team member for timely follow-up.
o Respond to learners ongoing questions regarding timelines processes and deliverables ensuring clear and consistent communication.
o Support Outreach and Admissions processes to promote the program to prospective learners.
2. Data Management & Reporting
o Create compile and export databases for each session program and cohort maintaining accurate and up-to-date records.
o Process reports and maintain data spreadsheets related to academic program performance participant engagement and event outcomes.
o Collect data and support the analysis of learner feedback through surveys to inform program improvement initiatives.
3. Program Planning & Logistics
o Support the planning and execution of virtual and in-person learning sessions webinars workshops and events.
o Ensure the work flow is populated for all programs to maintain smooth and efficient event operations.
o Assist with budgeting for events and tracking allocated funds as approved.
4. Curriculum & Academic Support
o Ensure the proper facilitation of content as outlined in syllabi for academic programs ensuring alignment with institutional objectives and learner outcomes.
o Review course content quality highlighting innovative teaching methods and technologies to the academic team to enhance student engagement.
5. Event & Alumni Engagement
o Support the planning and delivery of pre-conference workshops providing training and support to participants on relevant academic topics and best practices.
o Assist in planning and executing alumni engagement events creating opportunities for community building and professional development.
6. Residential Experience Support
o Travel to support Residential Experiences ensuring collaboration and enhancing the academic experience for participants.
7. Brand Promotion & Community Building
o Promote brand image and awareness through social media showcasing program highlights and events.
o Support outreach to local non-financial partners to build and maintain collaborative relationships.
8. Documentation & File Management
o Assist with the processing and filing of learner assignments tasks and relevant documents.
o Maintain PowerPoint presentations main decks and session video recordings for ongoing reference and sharing.
QUALIFICATIONS:
Bachelors degree or equivalent experience in higher education program management or a related field.
Proven experience in academic program coordination event planning or project management.
Strong communication skills both written and verbal with the ability to manage multiple stakeholders.
Proficiency with databases spreadsheets and various digital tools (e.g. Microsoft Office Suite learning management systems).
Ability to manage competing priorities and timelines in a fast-paced environment.
Strong attention to detail and a commitment to high-quality work.
Comfortable with occasional travel for Residential Experiences and on-site event support.
How to Apply:
Please submit your resume along with a cover letter outlining your qualifications and interest in the Academic Program Coordinator role. We look forward to learning more about how you can contribute to the success of our academic programs
INDUSTRY: Higher Education
PRIMARY LOCATION: Mumbai
ORGANIZATION: IC3 Institute
COMPENSATION: Commensurate with experience
Required Skills:
Proven experience in academic program coordination event planning or project management. Strong communication skills both written and verbal with the ability to manage multiple stakeholders. Proficiency with databases spreadsheets and various digital tools (e.g. Microsoft Office Suite learning management systems). Ability to manage competing priorities and timelines in a fast-paced environment. Strong attention to detail and a commitment to high-quality work. Comfortable with occasional travel for Residential Experiences and on-site event support
Required Education:
Bachelors degree or equivalent experience in higher education program management or a related field
