Pool Concierge

Pool Attendant/Concierge

Stratton Amenities Plano TX Full-Time & Part-Time

Stratton Amenities is hiring Pool Attendants to support the pool experience at a luxury residential community in Plano TX. This role combines pool supervision with concierge-level service. Were looking for a polished hospitality-driven professional who is passionate about delivering exceptional resident experiences in an upscale environment.

Key Responsibilities

Greet residents and guests with warmth and professionalism verify access and manage check-in procedures

Maintain an attentive service-oriented presence throughout the pool area at all times

Enforce pool rules policies and safety standards consistently and courteously

Monitor activity to ensure a safe orderly and enjoyable environment for all

Deliver concierge-level service assist with resident requests and proactively anticipate needs

Set up and maintain the pool deck including seating umbrellas and amenities

Maintain cleanliness of the pool area restrooms and surrounding spaces

Complete daily opening and closing procedures

Report incidents concerns or maintenance issues to management promptly

Support additional duties or special projects as assigned

Requirements

Prior customer service or hospitality experience preferred

Professional appearance and strong interpersonal skills

Clear verbal and written communication skills

Ability to take initiative and work independently with sound judgment

Organized dependable and able to manage multiple priorities

Comfortable enforcing rules while maintaining a guest-first approach

Ability to work outdoors for extended periods in Texas heat

Weekend and holiday availability required

Position Type

Full-time and part-time roles available

Seasonal and ongoing opportunities depending on property needs

Compensation

Competitive hourly rate based on experience

Stratton Amenities is an equal opportunity employer.