Lodge Manager
Durban - South Africa
Job Summary
Our client a prestigious privately-owned luxury lodge set within a renowned pristine wilderness beach lodge on a Wetland Park which is a World Heritage Site is seeking an experienced and passionate General Manager to lead their dynamic hospitality team. This is a hands-on live-in role suited to an individual who thrives in the bush has an eye for detail and is committed to delivering a five-star guest experience.
Description:
This exclusive property offers an authentic luxury safari experience and requires a General Manager to oversee daily operations guest relations staff management and business performance. The ideal candidate will be solutions-driven people-focused and have strong operational oversight across hospitality departments.
Key Responsibilities:
Full operational oversight of the lodge including front of house F&B housekeeping maintenance and guest experience
Staff leadership HR coordination training and scheduling
Budgeting stock control financial reporting and cost management
Guest relations and hosting ensuring seamless memorable guest experiences
Coordination with the reserve team regarding conservation and activity scheduling
Quality control and operational excellence across departments
Assisting with marketing efforts content creation and guest communication (bonus skill)
Package:
Salary: R40000 R60000
Live-in with accommodation provided
Description:
This exclusive property offers an authentic luxury safari experience and requires a General Manager to oversee daily operations guest relations staff management and business performance. The ideal candidate will be solutions-driven people-focused and have strong operational oversight across hospitality departments.
Key Responsibilities:
Full operational oversight of the lodge including front of house F&B housekeeping maintenance and guest experience
Staff leadership HR coordination training and scheduling
Budgeting stock control financial reporting and cost management
Guest relations and hosting ensuring seamless memorable guest experiences
Coordination with the reserve team regarding conservation and activity scheduling
Quality control and operational excellence across departments
Assisting with marketing efforts content creation and guest communication (bonus skill)
Package:
Salary: R40000 R60000
Live-in with accommodation provided
Requirements:
Minimum 5 years experience in a senior lodge or hospitality management role
Proven leadership skills and the ability to manage and motivate a team
Strong administrative financial and organisational abilities
Hospitality or culinary qualification (for Chef applicants)
Nature Site Guide NQF2 and PDP (for Guide applicants)
Excellent communication and interpersonal skills
Tech-savvy and comfortable with reservation and stock systems
A genuine passion for the bush and sustainable tourism