GENERAL MANAGER
5-Star Boutique Hotel & Spa Plettenberg Bay Western Cape
Kendrick Recruitment is currently searching for an exceptional General Manager for a well-established award-winning 5-star boutique hotel and spa in Plettenberg Bay. This property forms part of a respected boutique hospitality group with operations across South Africa.
This intimate coastal hotel offers a refined guest experience with a strong emphasis on personalised service outstanding food and a warm welcoming atmosphere. This opportunity is suited to a leader who values culture character and genuine human connection and who can inspire excellence across all areas of the operation.
Salary: R50000 R60000 gross per month (dependent on experience and negotiable)
Position: Live-out
Minimum Requirements
Minimum 5 years experience in a senior management or General Manager role within luxury boutique hospitality
Relevant hospitality or tourism qualification
Strong financial acumen including budgeting forecasting and cost control
Proven ability to lead coach and develop a close-knit team
Sound knowledge of HR legislation and practices
Experience hosting agents media and VIP guests
Understanding of sustainability practices within hospitality
Computer literate with strong administrative capability
Valid PrDP
Impeccable references and a clean employment track record (non-negotiable)
Key Responsibilities
Full general management of all hotel departments and daily operations
Financial management including budgeting forecasting and reporting
HR leadership including recruitment training performance management and staff development
Building and maintaining strong relationships with guests staff agents the local community and industry partners
Driving continuous improvement of the guest experience across all touchpoints
Custodian of operational equipment and hotel assets
Ensuring compliance with health safety and sustainability standards
Upholding and championing company values and culture throughout the team
Who We Are Looking For
A warm confident leader who is comfortable with discerning guests
A humble curious and growth-focused professional
A natural people leader who empowers teams rather than micromanaging
Detail-oriented with a strong sense of urgency
High energy self-motivated and driven by excellence
Values-led and committed to maintaining a strong team culture
Package
Gross monthly salary: R50000 R60000 (dependent on experience)
Live-out position
Interested candidates are invited to apply with an updated CV motivation letter contactable references and a recent head and shoulders photograph.
Should no feedback be received within 7 working days applicants should consider their application unsuccessful.