ABOUT THE ROLE
ProfessionLX specializes in professional services where we engage our employees to empower them to excel for our customers. We are currently seeking full-time AV Engineer/Programmer candidates to join our team in support of the George C Marshall Center in Garmisch-Partenkirchen. This position will provide advanced audiovisual engineering system maintenance integration and lifecycle management support. Successful candidates will possess strong technical proficiency with hands-on Crestron experience and a strong background in AV system maintenance documentation and secure integration within IT environments.
WHAT YOU WILL DO
AV System Configuration & Optimization
Configure and maintain AV systems across plenary halls conference rooms executive spaces and seminar rooms.
Ensure seamless integration of AV systems within existing IT infrastructure.
Perform system checks configuration adjustments and performance optimization.
Maintenance & Lifecycle Management
Conduct routine and preventive maintenance in accordance with OEM specifications.
Perform software updates firmware upgrades and hardware inspections.
Develop and maintain lifecycle replacement plans for AV systems and components.
Coordinate procurement and replacement of non-warranty parts with program stakeholders.
Troubleshooting & Emergency Support
Diagnose and resolve hardware firmware networking and connectivity issues.
Provide rapid response to system failures and emergency outages.
Maintain a 24/7 reachable contact method for emergency support as required.
Inventory & Asset Management
Maintain detailed inventory records of all AV equipment.
Track maintenance schedules and equipment status.
Coordinate with IT Asset Manager and COR for equipment accountability and replacement planning.
Documentation & Security Compliance
Maintain comprehensive system documentation including schematics signal flow diagrams configuration guides and modification logs.
Implement and document AV system security hardening measures in compliance with DoD standards.
Ensure all documentation reflects current system state and is audit-ready.
IT & Network Coordination
Participate in IT planning discussions to ensure alignment of AV and network configurations.
Support integration of AV systems into enterprise IT environments w
Requirements
WHAT YOU WILL BRING
Minimum 1 year hands-on experience with Crestron systems (maintenance troubleshooting updating).
Minimum 2 years of AV system maintenance experience including diagnosing hardware and connectivity issues.
Experience integrating AV systems into IT/networked environments.
Experience developing or maintaining AV documentation (schematics configuration guides signal flow diagrams).
YOUR EDUCATION AND CERTIFICATIONS
Dante Certification Level 1 (required within 90 days of hire).