ABOUT THE ROLE
ProfessionLX specializes in professional services where we engage our employees to empower them to excel for our customers. We are currently seeking Audio-Visual Operations Support Specialist candidates to join our team in support of the NATO mission at the George C. Marshall Center. Successful candidates will possess a minimum of 2 years related experience speak fluent English and be able to pass a background check.
WHAT YOU WILL DO
Event & Operational Support
- Provide end-to-end AV operational support for lectures classes and events
- Assist faculty and presenters with presentation setup and equipment usage
- Configure room layouts (seminars conferences receptions)
- Set up and position AV equipment and furniture
- Ensure all rooms are fully operational 30 minutes before events
Equipment Setup & Handling
- Install set up and reconfigure AV systems and cabling and connections
- Operate AV hardware during events:
- Cameras
- Audio systems
- Video teleconferencing (VTC) platforms
- Adjust equipment in real-time during live events
User Support & Troubleshooting
- Provide on-site user support during events
- Perform basic troubleshooting of AV issues
- Escalate advanced issues to technical team
- Act as liaison with AV Technical Support and external repair technicians
Operational Readiness & Monitoring
- Maintain 100% operational readiness of AV systems
- Conduct pre-event checks and validation
- Monitor system performance during events
- Respond immediately to operational issues
On-Call (Emergency) Services
- Perform On-Call (Emergency) repairs and services for all AV systems submitted via e-mail telephone call text or digital message when designated at the on call technician in accordance with current SLA standards.
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Requirements
YOUR SKILLS AND EXPERIENCE
- Minimum two years experience with AV systems (audio video cameras) and VTC platforms (Teams Zoom etc.)
- Equipment setup and configuration
- Basic AV troubleshooting
- Understanding of AV signal flow (operational level)
- Excellent customer service
YOUR EDUCATION
- High school diploma or equivalent
- Fluent in English
Benefits
We offer great opportunities for personal and professional development in an international company with a focus on supporting our customers to excel in their strategic goals. The role comes with a competitive salary package paid time off Federal holidays and professional development. You will be a part of a dedicated group of colleagues who value teamwork and collaboration whose focus is to empower our customers.
Required Skills:
Hardware/software support Linux Windows Servers Microsoft Hyper-V
Required Education:
Vocational training
ABOUT THE ROLEProfessionLX specializes in professional services where we engage our employees to empower them to excel for our customers. We are currently seeking Audio-Visual Operations Support Specialist candidates to join our team in support of the NATO mission at the George C. Marshall Center. S...
ABOUT THE ROLE
ProfessionLX specializes in professional services where we engage our employees to empower them to excel for our customers. We are currently seeking Audio-Visual Operations Support Specialist candidates to join our team in support of the NATO mission at the George C. Marshall Center. Successful candidates will possess a minimum of 2 years related experience speak fluent English and be able to pass a background check.
WHAT YOU WILL DO
Event & Operational Support
- Provide end-to-end AV operational support for lectures classes and events
- Assist faculty and presenters with presentation setup and equipment usage
- Configure room layouts (seminars conferences receptions)
- Set up and position AV equipment and furniture
- Ensure all rooms are fully operational 30 minutes before events
Equipment Setup & Handling
- Install set up and reconfigure AV systems and cabling and connections
- Operate AV hardware during events:
- Cameras
- Audio systems
- Video teleconferencing (VTC) platforms
- Adjust equipment in real-time during live events
User Support & Troubleshooting
- Provide on-site user support during events
- Perform basic troubleshooting of AV issues
- Escalate advanced issues to technical team
- Act as liaison with AV Technical Support and external repair technicians
Operational Readiness & Monitoring
- Maintain 100% operational readiness of AV systems
- Conduct pre-event checks and validation
- Monitor system performance during events
- Respond immediately to operational issues
On-Call (Emergency) Services
- Perform On-Call (Emergency) repairs and services for all AV systems submitted via e-mail telephone call text or digital message when designated at the on call technician in accordance with current SLA standards.
|
Requirements
YOUR SKILLS AND EXPERIENCE
- Minimum two years experience with AV systems (audio video cameras) and VTC platforms (Teams Zoom etc.)
- Equipment setup and configuration
- Basic AV troubleshooting
- Understanding of AV signal flow (operational level)
- Excellent customer service
YOUR EDUCATION
- High school diploma or equivalent
- Fluent in English
Benefits
We offer great opportunities for personal and professional development in an international company with a focus on supporting our customers to excel in their strategic goals. The role comes with a competitive salary package paid time off Federal holidays and professional development. You will be a part of a dedicated group of colleagues who value teamwork and collaboration whose focus is to empower our customers.
Required Skills:
Hardware/software support Linux Windows Servers Microsoft Hyper-V
Required Education:
Vocational training
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Job Location:
Monthly Salary:
EUR 55000 - 55000
Experience Required:
1-3years
Posted on:
Yesterday
Vacancies:
1 Vacancy
