About League
Founded in 2014 League is the leading healthcare consumer experience (CX) platform powered by artificial intelligence (AI) reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers providers and consumer health partners build on Leagues platform to deliver high-engagement healthcare solutions proven to improve health outcomes. League has raised over $285 million in venture capital funding to date powering the digital experiences for some of healthcares most trusted brands including Highmark Health Manulife Medibank and Shoppers Drug Mart.
Position Summary:
The Quality Assurance Analyst plays a critical role in ensuring product excellence by leading testing strategy and execution across functional integration and end-to-end systems. This individual serves as the primary QA partner on implementation initiatives driving comprehensive test coverage strengthening automation frameworks and preventing critical defects from reaching customers. Through strong collaboration with Engineering and project teams the Sr. QA Analyst safeguards release quality and ensures on-time high-confidence deployments.
What youll be doing:
- Serve as primary tester on implementation projects.
- Develop and maintain test plans and test cases based on project and technical requirements.
- Creates and executes functional integration / E2E test cases to validate business systems.
- Ensures our products meet high quality peer reviews of test cases to ensure depth and breadth of test coverage.
- Reviews automated test case execution results; analyzing results to identify potential issues.
- Adds functionality to test cases using an automated test framework/suite.
- Identify document and prioritize defects using JiraCollaborate with engineers and project team to understand requirements.
- Execute automated test scripts and analyze results to identify defects and report issues.
- Work closely with the Engineering team; track development progress and identify risks and issues related to quality deliverables.
- Security-related responsibilities:
- Compliance with Information Security Policies
- Compliance with Leagues secure coding practice
- Responsibility and accountability for executing Leagues policies and procedures
What were looking for:
- Bachelors degree in Computer Science Engineering or a related field.
- 5 years experience in Quality Assurance. Ability to write test plans test cases and follow processes.
- Expertise in manual testing including functional integration E2E and regression testing.
- Experience running test automation and reviewing results.
Ability to understand business requirements and develop comprehensive test scenarios that include positive and negative testing.
Please note: Were always excited to connect with exceptional talent. This posting is part of our proactive talent community efforts. While there may not be an immediate opening we review applications on an ongoing basis and reach out as opportunities arise.
AI Fluency & Ways of Working
At League we are an AI-native organization. We expect all employees regardless of role or level to thoughtfully leverage AI to improve the quality speed and impact of their work.
What this means in practice:
- Use AI tools as part of your daily workflow to enhance productivity problem-solving and decision-making (e.g. drafting analysis coding research or process automation)
- Apply judgment and accountability when using AI by reviewing outputs for accuracy bias and quality before use
- Continuously learn and adapt as new AI tools and capabilities emerge incorporating them into your ways of working
- Identify opportunities to improve how work gets done from personal productivity to team-level workflows by leveraging AI effectively
- Operate with strong data responsibility and security awareness especially when working with sensitive or regulated information
How this scales by level:
- Individual Contributors: Use AI to improve personal productivity and quality of output
- Senior ICs / Managers: Integrate AI into team workflows and improve processes
- Leaders: Drive AI adoption at the organizational level and shape how work is done across teams
What we look for:
- Demonstrated experience using AI tools in a practical responsible way
- Curiosity and openness to experimenting with new technologies
- Ability to balance efficiency with quality and sound judgment
CANADA APPLICANTS ONLY: The Canada-specific compensation range below for this full-time position is exclusive of bonus equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all Canadian locations. The salary range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their time at League. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process.
Compensation range for Canada applicants only
$75000 - $90000 CAD
Our employees come from different backgrounds and we celebrate those differences. We are looking for the best candidates for our open roles but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at League and believe you can add value to our team we would love to hear from you.
We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process please contact us at .
Our Application Process:
Applying to a role you love can be exhausting and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; lets do ours by sharing potential next steps
- You should receive a confirmation email after submitting your application.
- A recruiter (not a computer) reviews all applications at League.
- If we see alignment with Leagues needs a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring.
- The final step is an offer which we hope you will accept!
- Prior to joining us we conduct reference and background checks. Additional checks could be required for US Candidates depending on the role you are exploring.
Here are some additional resources to learn more about League:
Work Location:
We have a mix of office-centric roles based in our vibrant Toronto office and remote-eligible roles based anywhere in Canada or US. Each job posting will indicate where the role will be based. Regardless of the roles posted location all Toronto-area Leaguers (living within 65 km of our downtown HQ) collaborate in-office Monday through Thursday. Depending on your distance to the office youll enjoy 10 or 20 Flexible Remote Days each quarter for focus and deep-work time. We are committed to fostering a meaningful work environment and connections for all Leaguers regardless of location.
Recognize and Avoid Employment scams. Practice safe job searching.
Scammers are getting craftier and leveraging fake job postings to get personal information. Know the warning signs and protect yourself from scammers. Learn more here.Use of AI Notice
We are committed to ensuring fairness and transparency throughout our hiring process. League may use Artificial Intelligence (AI) tools to assist in the screening of applicants for this position. Please check out our stance on using AI in recruitment here.
Review our for information on how League is protecting personal data.
Required Experience:
IC
About LeagueFounded in 2014 League is the leading healthcare consumer experience (CX) platform powered by artificial intelligence (AI) reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers providers and consumer health partn...
About League
Founded in 2014 League is the leading healthcare consumer experience (CX) platform powered by artificial intelligence (AI) reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers providers and consumer health partners build on Leagues platform to deliver high-engagement healthcare solutions proven to improve health outcomes. League has raised over $285 million in venture capital funding to date powering the digital experiences for some of healthcares most trusted brands including Highmark Health Manulife Medibank and Shoppers Drug Mart.
Position Summary:
The Quality Assurance Analyst plays a critical role in ensuring product excellence by leading testing strategy and execution across functional integration and end-to-end systems. This individual serves as the primary QA partner on implementation initiatives driving comprehensive test coverage strengthening automation frameworks and preventing critical defects from reaching customers. Through strong collaboration with Engineering and project teams the Sr. QA Analyst safeguards release quality and ensures on-time high-confidence deployments.
What youll be doing:
- Serve as primary tester on implementation projects.
- Develop and maintain test plans and test cases based on project and technical requirements.
- Creates and executes functional integration / E2E test cases to validate business systems.
- Ensures our products meet high quality peer reviews of test cases to ensure depth and breadth of test coverage.
- Reviews automated test case execution results; analyzing results to identify potential issues.
- Adds functionality to test cases using an automated test framework/suite.
- Identify document and prioritize defects using JiraCollaborate with engineers and project team to understand requirements.
- Execute automated test scripts and analyze results to identify defects and report issues.
- Work closely with the Engineering team; track development progress and identify risks and issues related to quality deliverables.
- Security-related responsibilities:
- Compliance with Information Security Policies
- Compliance with Leagues secure coding practice
- Responsibility and accountability for executing Leagues policies and procedures
What were looking for:
- Bachelors degree in Computer Science Engineering or a related field.
- 5 years experience in Quality Assurance. Ability to write test plans test cases and follow processes.
- Expertise in manual testing including functional integration E2E and regression testing.
- Experience running test automation and reviewing results.
Ability to understand business requirements and develop comprehensive test scenarios that include positive and negative testing.
Please note: Were always excited to connect with exceptional talent. This posting is part of our proactive talent community efforts. While there may not be an immediate opening we review applications on an ongoing basis and reach out as opportunities arise.
AI Fluency & Ways of Working
At League we are an AI-native organization. We expect all employees regardless of role or level to thoughtfully leverage AI to improve the quality speed and impact of their work.
What this means in practice:
- Use AI tools as part of your daily workflow to enhance productivity problem-solving and decision-making (e.g. drafting analysis coding research or process automation)
- Apply judgment and accountability when using AI by reviewing outputs for accuracy bias and quality before use
- Continuously learn and adapt as new AI tools and capabilities emerge incorporating them into your ways of working
- Identify opportunities to improve how work gets done from personal productivity to team-level workflows by leveraging AI effectively
- Operate with strong data responsibility and security awareness especially when working with sensitive or regulated information
How this scales by level:
- Individual Contributors: Use AI to improve personal productivity and quality of output
- Senior ICs / Managers: Integrate AI into team workflows and improve processes
- Leaders: Drive AI adoption at the organizational level and shape how work is done across teams
What we look for:
- Demonstrated experience using AI tools in a practical responsible way
- Curiosity and openness to experimenting with new technologies
- Ability to balance efficiency with quality and sound judgment
CANADA APPLICANTS ONLY: The Canada-specific compensation range below for this full-time position is exclusive of bonus equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all Canadian locations. The salary range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their time at League. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process.
Compensation range for Canada applicants only
$75000 - $90000 CAD
Our employees come from different backgrounds and we celebrate those differences. We are looking for the best candidates for our open roles but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at League and believe you can add value to our team we would love to hear from you.
We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process please contact us at .
Our Application Process:
Applying to a role you love can be exhausting and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; lets do ours by sharing potential next steps
- You should receive a confirmation email after submitting your application.
- A recruiter (not a computer) reviews all applications at League.
- If we see alignment with Leagues needs a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring.
- The final step is an offer which we hope you will accept!
- Prior to joining us we conduct reference and background checks. Additional checks could be required for US Candidates depending on the role you are exploring.
Here are some additional resources to learn more about League:
Work Location:
We have a mix of office-centric roles based in our vibrant Toronto office and remote-eligible roles based anywhere in Canada or US. Each job posting will indicate where the role will be based. Regardless of the roles posted location all Toronto-area Leaguers (living within 65 km of our downtown HQ) collaborate in-office Monday through Thursday. Depending on your distance to the office youll enjoy 10 or 20 Flexible Remote Days each quarter for focus and deep-work time. We are committed to fostering a meaningful work environment and connections for all Leaguers regardless of location.
Recognize and Avoid Employment scams. Practice safe job searching.
Scammers are getting craftier and leveraging fake job postings to get personal information. Know the warning signs and protect yourself from scammers. Learn more here.Use of AI Notice
We are committed to ensuring fairness and transparency throughout our hiring process. League may use Artificial Intelligence (AI) tools to assist in the screening of applicants for this position. Please check out our stance on using AI in recruitment here.
Review our for information on how League is protecting personal data.
Required Experience:
IC
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