Reservations Manager
Port Elizabeth - South Africa
Job Summary
Kendrick Recruitment is seeking a strong and independent Reservations Manager for a luxury game reserve based in the Eastern Cape. This hybrid role offers the flexibility of working three days from home and two days from the head office in Port Elizabeth starting at the beginning of May.
Key Responsibilities:
- Oversee all reservations operations ensuring efficiency and accuracy
- Manage reservation enquiries via phone email and booking platforms
- Build and maintain relationships with travel agents tour operators and direct guests
- Coordinate with internal departments to ensure seamless guest experiences
- Supervise reservations team performance and provide guidance where needed
- Monitor bookings cancellations and special requests to maximise revenue
- Maintain accurate records reporting and reservation system data
Requirements:
- Proven experience in reservations management within luxury hospitality or safari lodges
- Strong knowledge of reservation systems and processes
- Independent proactive and highly organised
- Excellent communication and interpersonal skills
- Ability to work remotely and manage team performance effectively
- Strong problem-solving and decision-making abilities
Package & Benefits:
- Salary of R17000
- Hybrid work setup with 3 days remote and 2 days at head office
- Cellphone laptop and internet dongle provided
- Opportunity to work within a prestigious luxury game reserve environment
Interested candidates are encouraged to submit their CV to apply for this role.
Required Skills:
experience
About Company
Kendrick Recruitment (KR) specialises in finding top candidates for the Hospitality and Tourism Industries worldwide. We focus on providing a high level of personalised service tailored to each individual whether you are a client or candidate. We pride ourselves on listening and under ... View more