Relationship ManagerAccount Manager (MLMDirect Selling)

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profile Job Location:

Subang Jaya - Malaysia

profile Monthly Salary: MYR 8000 - 10000
profile Experience Required: 5years
Posted on: 4 days ago
Vacancies: 1 Vacancy

Job Summary

Role Overview:
The Relationship Manager acts as the strategic bridge between the company and its independent sales force focusing on driving retention and performance through high-touch coaching and operational support. This role is responsible for empowering distributors resolving their roadblocks and fostering a high-energy community to ensure long-term sales growth.

Key Responsibilities:
  • Develop and sustain enduring high-value professional relationships with independent distributors and team leaders.
  • Serve as the primary liaison and subject matter expert for all partner inquiries ensuring a seamless support ecosystem.
  • Champion a consistent high-energy and professional experience throughout every stage of the distributor lifecycle.
  • Address grievances and roadblocks with a solution-oriented mindset to preserve morale and high retention rates.
  • Maintain a consistent cadence of check-ins with team partners to track sales milestones and KPIs.
  • Deliver active coaching motivational support and formal recognition to catalyze peak performance.
  • Conceptualize and execute high-impact initiatives including leadership summits skill-building workshops and incentive-based events.
  • Design clear communication assets and reports; collaborate closely with Marketing and Training departments to ensure a unified brand voice.
  • Proactively assist partners in navigating operational hurdles or sales bottlenecks.
  • Interface with Logistics Operations and Customer Support to streamline workflows for the field.
  • Ensure all distributor-facing issues are resolved with urgency to prevent any disruption in business growth.
  • Meticulously document all partner interactions and case resolutions for continuous improvement and tracking.


Requirements

  • Proven experience within Direct Selling Multi-Level Marketing (MLM) or the Insurance sector is highly preferred.
  • Strong ability to manage diverse personalities and lead with influence rather than authority.
  • Exceptional verbal and written communication skills with the ability to coach and inspire.
  • Comfortable working in a fast-paced environment that requires high emotional intelligence and adaptability.



Required Skills:

Relationship Management Strategic Coaching Conflict Resolution & Cross-Functional Coordination MLM/Insurance Background

Role Overview:The Relationship Manager acts as the strategic bridge between the company and its independent sales force focusing on driving retention and performance through high-touch coaching and operational support. This role is responsible for empowering distributors resolving their roadblocks a...
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