Sr Business Systems Analyst Web Platform Application Development

Protective

Job Location:

Birmingham, MI - USA

Monthly Salary: $ 90000 - 120000

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

The work we do has an impact on millions of lives and you can be a part of it.

Wehelp protect our customers against lifes ofwhere you work within thecompany youll behelping provide protection and peace of mind when our customers need it most.

The App Dev Engineering group within IT is seeking a Senior Business Systems Analyst to partner closely with business stakeholders and technology teams to deliver enhancements to Protectives externally facing web applications. This role plays a critical part in shaping solutions translating business needs into clear requirements ensuring quality delivery and supporting systems throughout their lifecycle.

The Senior BSA operates independently or as a project/team lead providing direction across multiple concurrent initiatives while balancing business value technical feasibility and delivery risk.

Key Responsibilities

Enterprise & Solution Analysis

Identify opportunities to improve business outcomes through technology and recommend solution approaches aligned to enterprise strategy.
Analyze complex business and system impacts of proposed changes and clearly communicate trade-offs and recommendations.
Serve as a trusted advisor to business partners on system capabilities constraints and optimization opportunities.

Agile Delivery & Project Leadership

Lead or contribute to multiple initiatives using appropriate delivery and tracking methodologies (Agile hybrid or waterfall as applicable).
Produce clear documentation including scope requirements dependencies risks and release/implementation plans.
Provide regular concise status updates to stakeholders and delivery teams.

User Story & Requirements Development

Elicit and document requirements using techniques such as workshops interviews prototyping and process walkthroughs.
Develop high-quality epics features and user stories with well-defined acceptance criteria.
Ensure requirements are clear testable traceable and aligned with defined standards.
Collaborate closely with developers and QA to ensure shared understanding of requirements designs and expected outcomes.

Quality Assurance & Testing

As part of the development team to execute on effective test strategies including functional and regression testing affirming all acceptance criteria has been met.
Participate in reviews of requirements designs and code to ensure quality and completeness including both positive and negative test cases are included.
Proactively identify risks defects and gaps through analysis and testing activities.

Production Support

Diagnose and manage complex production issues to resolution working closely with technical teams.
Provide clear actionable diagnostic information and recommendations.
Communicate effectively with end users and stakeholders during issue resolution.

Training & Enablement

Develop user documentation and training materials for new or enhanced system functionality.
Deliver training and knowledge transfer as needed to ensure successful adoption.

Qualifications & Skills

7 years of experience as a Business Systems Analyst or similar role preferably supporting web-based applications
Bachelors degree in MIS Computer Science or a related field (or equivalent experience)
Strong experience working on Agile teams including writing user stories and acceptance criteria
Excellent communication facilitation and stakeholder management skills
Proven ability to manage multiple priorities and work effectively under pressure
Working knowledge of analysis and modeling techniques (process flows use cases diagrams)
Experience with manual and automated testing approaches
Technical familiarity with SQL HTML XML JSON is a plus
Demonstrated curiosity and willingness to learn new systems and processes within Protective

$90000 - $120000 a year

Protectives targeted salary range for this position is $90000 to $120000. Actual salaries may vary depending on factors including but not limited to job location skills and experience. The range listed is just one component of Protectives total compensation package for employees.

This position also offers additional incentive opportunitiesthrough an annual incentive based on individual and Company performance.

Employee Benefits:

We aim to protect the wellbeing of our employees and their families with a broad benefits addition to offering comprehensive health dental and vision insurance we support emotional wellbeing through mental health benefits and an employee assistance balance is important and Protective offers a variety of paid time away benefits (e.g. paid time off paid parental leave short-term disability and a cultural observance day).The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts a pension plan and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards Protectives platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Companys benefit plans.

Accommodations for Applicants with a Disability:

If you require an accommodation to complete the application and recruitment process due to a disability please emailemailprotected. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting retaining and growing an inclusive workforce.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Senior IC

The work we do has an impact on millions of lives and you can be a part of it.Wehelp protect our customers against lifes ofwhere you work within thecompany youll behelping provide protection and peace of mind when our customers need it most. The App Dev Engineering group within IT is seeking a Sen...