Technical Trainer

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profile Job Location:

Phoenix, NM - USA

profile Monthly Salary: Not Disclosed
Posted on: 6 days ago
Vacancies: 1 Vacancy

Department:

Manufacturing

Job Summary

The groupyoullbe a part of:

The Customer Support Business Group focuses on enabling our customers with premier customer support throughouttheir

lifecycle.We drive performance productivity safety and quality of customers installed base performance and

deliver service and lifecycle solutions for their most critical equipment and processes.


The impactyoullmake:

Delivers training to both internal and external customers on highly technical and sophisticated products. Training is

designed for maintenance engineers thatare responsible fordiagnosing troubleshooting repairing and debugging

complex electro-mechanical equipment. Effective training of customers and engineers directly contributes to

increased equipment availability and improved performance across semiconductor manufacturing operations.


Whatyoulldo:

Asan instructor you will conduct training courses for customers and/or employees at usingcomplex situations for multiple products.

Training and qualifications for all instructors will take place in FremontCAor Tualatin OR depending on the productsyou will support. This training may require extended stays in the assigned location. We will offer full relocation

assistanceif needed.


Utilizeperformance-based equipment training standards (PBET) with the following training methods:

Hands-on using capital equipment systems

Classroom lectures

Online classes

. Utilizing mix-media training strategies

Collaborate with engineering technical support and manufacturing to ensure that course material reflects currentproduct features

Validation of applicability of course material with course development team

Prepare lesson plans from released engineering and field service documents

Must be open to travel up to 30% after the first year


Whowerelooking for:

5 years of related experience with aBachelorsdegree or 3 years experience and aMastersdegree orequivalent experience

Strong organizational skills with the ability to manage priorities effectively

Clear confident communication skillsboth written and verbal

Customer-focused mindset with strong service and support skills

Effective presentation and facilitation skills with the ability to engage diverse audiences



Our Perks and Benefits

Insights fromprevioushires:Top skills(Engineering) Analysis

Mechanical EngineeringElectronics EngineeringElectricalEngineeringComplianceandAnalytics.

Previously worked asAssemblerProduction TechnicianManufacturingTeam LeadorProject Manager


Required Experience:

IC

The groupyoullbe a part of:The Customer Support Business Group focuses on enabling our customers with premier customer support throughouttheirlifecycle.We drive performance productivity safety and quality of customers installed base performance anddeliver service and lifecycle solutions for their mo...
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