Coordinator, Development Communications

JOB TITLE

LOCATION

DEPARTMENT NAME

DIVISION NAME

JOB DESCRIPTION SUMMARY

JOB DESCRIPTION

Communications & Content Support (40%)

• Assist with drafting and editing advancement communications including donor impact updates newsletters appeal letters and acknowledgment materials
• Support development of stewardship communications that demonstrate how donor gifts are making impact
• Help produce donor impact reports including writing editing layout coordination and proofreading
• Assist with proposal development by gathering supporting materials formatting documents and coordinating campus input
• Maintain advancement content library including boilerplate language case statements program descriptions and impact stories
• Proofread all donor-facing communications for accuracy consistency and brand alignment
• Support social media content development for advancement channels
• Help coordinate photo and video shoots for advancement storytelling and marketing

Stewardship Program Support (25%)

• Assist with donor recognition programs and activities
• Help coordinate donor society communications events and member benefits
• Support gift acknowledgment processes including personalization and quality control
• Help manage donor recognition displays honor rolls and naming opportunities
• Track stewardship activities and maintain stewardship calendar
• Support donor appreciation events with communications invitations and materials
• Maintain donor recognition database and files

Administrative & Project Coordination (20%)

• Manage communications project timelines and deadlines ensuring deliverables are completed on schedule
• Coordinate communications vendor relationships (designers printers photographers videographers)
• Track communications budget expenses and invoices
• Maintain organized files and archives of advancement communications materials
• Prepare materials for meetings and presentations
• Coordinate with Advancement Operations on data requests and mailing lists
• Support divisional communications initiatives and projects as assigned

Digital & Database Support (10%)

• Assist with email marketing campaigns using advancement email platform
• Update advancement website and social media content as needed
• Track communications metrics including open rates click-throughs and engagement
• Maintain accurate records of communications touchpoints in advancement database
• Help manage digital asset library including photos videos and graphics
• Support online giving platform content and updates

Cross-Functional Collaboration (5%)

• Collaborate with WPI Marketing and Communications on brand consistency and messaging
• Coordinate with Events team on communications for donor and alumni programs

Qualifications

Required:

• Bachelors degree in communications journalism English marketing or related field
• 1-3 years of experience in higher education nonprofit advancement or related fields
• Excellent writing and editing skills with strong command of grammar AP style and clear storytelling
• Strong attention to detail and commitment to accuracy in all communications
• Ability to translate complex information into accessible compelling narratives and data visualizations
• Proficiency with Microsoft Office Suite; Adobe Creative Suite experience a plus
• Experience with email marketing platforms content management systems or social media tools
• Exceptional organizational skills and ability to manage multiple projects and deadlines
• Strong interpersonal skills and ability to gather information from diverse sources
• Collaborative work style and customer service orientation
• Ability to work independently and take initiative
• Discretion in handling confidential donor information
• Willingness to work occasional evenings and weekends for events

Preferred:

• Familiarity with donor stewardship and fundraising communications
• Understanding of brand management and messaging consistency
• Experience with photography videography or graphic design
• Knowledge of Salesforce or similar CRM systems
• Understanding of STEM fields or ability to learn and communicate technical concepts

Salary: $55000 $60000 per year (depending on experience)

Salary is based on related experience expertise and internal equity; generally new hires can expect pay between the minimum and midpoint of the range.

Compensation at WPI

FLSA STATUS

WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race color age religion sex sexual orientation gender identity national origin veteran statusor disability. It seeks individuals from all backgrounds and experiences who will contribute to a culture of creativity collaboration inclusion problem solving innovation high performance and change is committed to maintaining a campus environment free of harassment and discrimination.