Manager, Business Development

Vetster is seeking a Manager Business Development to own and scale our employer and group benefits business including Vetster for Business (VFB) and Vetster for Groups (VFG). This role is responsible for driving new partner acquisition expanding existing accounts and delivering long-term growth and retention across some of Vetsters most high-impact enterprise relationships.

This is a hands-on revenue-owning enterprise role spanning the full commercial lifecycle from prospecting and deal execution through onboarding launch renewal and expansion. You will ensure Vetsters services are seamlessly integrated into partner ecosystems and that usage engagement and outcomes are consistently optimized.

Reporting directly to the VP of Enterprise this role blends strategic sales leadership partner ownership and executional rigor. You will work closely with employers brokers consultants property groups and associations to position Vetster as a differentiated modern pet care benefit while partnering cross-functionally to bring programs to life and scale them effectively.

The ideal candidate thrives in a fast-paced high-growth environment and is equally comfortable leading partner conversations managing complex internal workflows and translating insights into renewals and expansion. You operate with both strategic altitude and executional precision and are energized by building durable enterprise programs that compound over time.

Please note that this is a hybrid role with 2 days per week at Vetster HQ 14 Birch Avenue Toronto (Yonge and Summerhill)

• Own revenue growth across Vetster for Business through strategic business development and account expansion
• Develop and execute channel strategies targeting employers brokers consultants property managers and group administrators
• Manage the full sales cycle from initial outreach through contract negotiation launch and renewal
• Build and maintain strong relationships with senior stakeholders across partner organizations
• In partnership with your internal team lead new partner launches working cross-functionally to coordinate onboarding enablement and go-to-market execution
• Expand existing accounts through renewals upsells and multi-year partnerships
• Track all partner activity pipeline revenue forecasts and account health in CRM tools
• Respond to RFPs RFIs and inbound partnership opportunities in a timely and professional manner
• Represent Vetster externally at client meetings industry events conferences and networking forums
• Collaborate closely with Marketing to develop employer-ready sales collateral benefit positioning and enablement materials
• Partner with internal teams to continuously improve onboarding reporting and lifecycle management processes
• Monitor competitive landscape industry trends and evolving expectations within employer and group benefits

• 2 years of experience in B2B business development enterprise sales or partnerships
• Proven experience selling into employers brokers consultants or benefit-adjacent channels preferred
• Strong understanding of voluntary benefits employee benefits or group-based distribution models
• Track record of owning and growing revenue through complex consultative sales cycles
• Experience managing large multi-stakeholder accounts with long-term renewal dynamics
• Comfortable working with data forecasts and performance metrics to guide sales strategy
• Excellent communication presentation and relationship-building skills
• Ability to operate independently in a fast-moving high-growth environment
• Bachelors degree in business marketing or related field (or equivalent experience)
• Willingness to travel up to 15% for partner meetings conferences and events

Compensation and Benefits

• The expected salary band for this position is $80000-$105000
• Quarterly performance-based variable compensation tied to revenue and growth (details of which will be shared in your preliminary call with Keltie Neville Head of People and Culture)
• Unlimited access to Vetster for your pets.
• Dog-friendly office environment.
• Generous vacation and personal day policy.
• Comprehensive health and dental benefits for you and your family.
• RRSP matching program with Wealthsimple
• Employee Stock Option Plan.
• Parental leave top-up
• Opportunities for career growth and international assignments.
• A culture of inclusivity equity and team engagement.

Our Hiring Process

We believe in a transparent and respectful hiring process. Heres what you can expect:

Stage 1: Introductory Meeting: A 30-minute Google Meet video call with Keltie Neville (People Operations) to share more about the role and Vetster and to learn more about you.

Stage 2: Skills Interview: A 45-minute in-person interview at Vetster HQ with Mike Wilson (VP Enterprise) where he will take you through our sales roadmap and learn more about your skills and experience.

Stage 3: A 60-minute Google Meet video Interview and Discussion with members of the Senior Leadership Team.

Stage 4: An informal coffee chat via Google Meet with our CEO Mark Bordo

We use a third party for reference and background checks at the time of the offer.

Ready to Make a Difference

Embark on a fulfilling journey with us to shape the future of pet healthcare through design. If youre driven by innovation collaboration and a love for pets apply now to join our mission-driven team.

Accommodations

Vetster welcomes and encourages applications from everyone! We are committed to accommodating candidates in ways that will make them comfortable and successful throughout the hiring process - both physically and mentally. These accommodations are available at every stage of the application process upon request.

AI Use Statement

For this role we will use AI screening in our Applicant Tracking System (ATS) to identify keywords and minimum qualifications as well as note-taking in interviews. These tools will assist us in pinpointing qualified candidates and moving the recruitment process along at a progressive pace. If you have any questions about our use of AI please reach out to us.