CRM Integrity Analyst

Were excited to introduce a newly created role at Williams College: the CRM Integrity Analyst.

In this position youll use superior analytical and problem solving skills to evaluate operational needs and use expertise and independent judgment to strengthen the systems that power our fundraising alumni engagement and career outreach efforts. Acting as the CRM and data systems expert your work will directly improve the accuracy functionality and efficiency of our CRM and related tools helping ensure our colleagues across campus can rely on high-quality data to do their best work to inform their work and decision-making.

As part of the Office of College Relations (OCR) youll collaborate with colleagues to enhance data structures build and maintain essential reports streamline workflows and automate processes within our CRM environment. You will design and implement system enhancements including queries validations and data structures while proactively identifying opportunities to improve processes and data integrity. Youll evaluate develop code test implement and document identified projects. Projects could include data imports data exports new data entry forms new reports dashboards or dashboard exports system integrations or modifications to existing reports and procedures.

Youll work toward simplifying and automating tasks as much as possible by reviewing existing processes to see where the CRM or other external programming systems can be useful. Youll also support system integrations troubleshoot technical and data issues and provide user support to keep everything running smoothly. At times you may also partner with our Data Management team on key data entry work including donations and constituent records handle ad hoc tickets received from end users or serve as a backup when the Assistant Director is not available.

This is a great opportunity for someone who enjoys solving problems improving systems and working collaboratively in a mission-driven environment. At Williams were committed to fostering a diverse and inclusive community and we value team members who thrive in and contribute to a workplace that reflects a wide range of backgrounds experiences and perspectives.

Requirements:

• Bachelors degree and at least 1 year of experience in data quality assurance or data maintenance or an equivalent combination of education and experience.
• Experience with data quality data maintenance and attention to detail
• Ability to quickly learn and navigate new software systems
• Proficiency with Google applications
• Strong discretion in handling confidential information
• Experience evaluating processes and identifying improvements
• Effective communication skills and ability to collaborate across teams
• Ability to manage multiple priorities work independently and as part of a team
• Experience with CRM queries SQL or other programming languages (preferred)
• Experience with Slate CRM (preferred)
• Experience with system integrations and data exchanges (SnapLogic a plus)
• Familiarity with advancement systems and business processes (preferred)

In select circumstances hybrid on-site/remote work arrangements may be available for up to 2 days per week of remote work for employees based in MA NY CT or VT following a fully in-person onboarding period. This position requires a minimum of 3 days per week of on-campus in-person work.

Application review will begin on April 29 2026. Pay ranges from $62000 - $72000 commensurate with experience.

A cover letter is required for consideration. This will provide an opportunity for you to share interests and experiences that align with Advancement Operations and Data Managementsmission and values. Please attach your cover letter as a separate document in your application.

Williams College has been around for more than 200 years yet were constantly evolving and growing. As a liberal arts college Williams has always taught fundamental problem-solving skills that students can use well beyond their four years here. We also recognize that facing complex issues within our history and culture is necessary for sustaining an equitable just and environmentally responsible community. We strive to create an inclusive culture in which every voice is heard. The college is committed to ensuring that everyone is able to find their place and thrive no matter who you are where you come from or what role you fulfill when you get here.

Williams invests in our employees offering generous health care tuition reimbursement professional development opportunities paid leave access to gym facilities discounts with local vendors retirement plans and more. Our vibrant 450-acre campus is home to around 2000 students who benefit from a 6:1 student-faculty ratio and their energy is the heartbeat of an active population. Many people come to Williams for the job and stay for decades because of the lively environment and warm neighbors. Youre more than a person doing a job; you are joining our community.

Employment at Williams is contingent on the verification of background information submitted by the applicant including the completion of a criminal record check and education when applicable. Decisions regarding appointments promotions and conditions of employment comply with applicable federal or state law prohibiting discrimination based on race color sex national origin religion age disability marital status sexual orientation gender identity or expression ancestry or military service.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Beyond meeting fully its legal obligations for non-discrimination Williams College is committed to building a diverse and inclusive community where members from all backgrounds can live learn and thrive. As part of this commitment we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process please feel free to contact us via phone at or email at .