Field Service Technician I

Field Service TechnicianI

• $18.50-$20.00 depending on experience
• Monthly Technician Bonus up to $450.00 per month
• Fleet Vehicle and gas card (based on availability)

Toshiba America Business Solutions a leader in digital technology is seeking a Field Service Technician. Our people bring innovative real-world solutions for our clients print management needs; we help cut costs secure documents and reduce the environmental footprint. We are a growing dynamic organization that has a need for people who are driven to contribute their professional best.

Position Summary:Repair service and maintain office equipment by performing diagnostic tests; cleaning repairing or replacing parts and components; maintaining parts and supplies inventory at customer locations in assigned territories.

Responsibilities:

• Service and maintain customers digital office equipment (copiers) in assigned territory.
• Repair copy and printer equipment-hardware and software related.
• Verify equipment functioning by completing test initiatives and final adjustments.
• Complete document service actions-service forms reports logs and records.
• Ownership for accomplishing new requests; exploring opportunities to add value to position accomplishments.
• Maintain and service company office equipment and color systems on the customer premises.
• Perform copier machine modification and software upgrades/maintenance.
• Assess and troubleshoot customer software and hard copy orders for production problems or issues.
• Additional duties as assigned.

Qualifications:

• High School Diploma or GED
• A minimum of one year of experience in one or more of the following:
  • Technical repair service & installation of copier/office equipment (Preferred)
  • Technical service repair or training of Photo ID systems/software printers ID Badge or Fingerprint equipment
  • Technical service repair or support of comparable products
• Advanced education or certification or internships in respective areas can be used to meet experience requirement
• Ability to lift 50 lbs. and comfortable with frequent bending lifting and reaching
• Valid Drivers License

Toshiba America Business Solutions Inc. offers a competitive salary and generous benefits package including the following:

• Group health coverage (medical dental & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan
• Company provided life insurance
• Employee discounts
• Generous paid holiday schedule paid vacation & sick/personal business/volunteer days

Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age ancestry color religious creed disability marital status medical condition genetic information military or veteran status national origin race sex gender gender identity gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email Accommodation to request an accommodation.

Required Experience:

IC