Customer Outreach Support Lead
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Job Location:
Richland, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
6 days ago
Vacancies:
1 Vacancy
Job Summary
Details:
Key Responsibilities:
- Team Leadership:Supervise and guideoutreach and programsupport specialists ensuring smooth operations and effective execution ofsupport services.
- Easement Process Oversight:Manage all aspects of the easement process including easement generation land research document vetting submissions to municipalities and coordination with survey vendors.
- Quality Assurance & Compliance:Supervise and guide a QAQC team for COS project completion submittals.
- Error Identification & Resolution:Analyze and isolate areas of predictable errors collaborating with relevant departments to address and resolve general and specific challenges.
Minimum Qualifications:
- Team leadership and management experience
- Problem solving and collaboration skills to work with cross-functional teams
- Strong verbal and written communication skills
- Proficient use of spreadsheet software Microsoft Excel Word and PowerPoint
- SharePoint proficiency
- Ability to read and understand construction designs
- Experience with GIS software
- Prioritizes and safeguards confidential information and IT security
Preferred Qualifications:
- Bachelors degree in business administration or related field
- Proficiency with project management software
- Electrical construction experience
- Real estate title or other land related knowledge or experience
- Experience with growth and expansion of a department
- Skilled in interpreting and analyzing construction technical drawings
- Proficiency in using Bluebeam Revu for PDF editing and markups
- QAQC experience
#INDE
About Company
PTS Advance is the largest specialist provider of technical talent to the United States’ Oil, Gas & Chemicals, Power & Renewables, Life Sciences, Construction & Infrastructure, and Manufacturing industries.
