Sr. Digital Manager

Job Description:

At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients teammates communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace attracting and developing exceptional talent supporting our teammates physical emotional and financial wellness recognizing and rewarding performance and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America you can build a successful career with opportunities to learn grow and make an impact. Join us!

This job is responsible for owning the end-to-end delivery and health of key digital capabilities or processes. Key responsibilities include translating business requirements into digital requirements and acceptance criteria partnering with designers to develop client journeys refining scope in collaboration with Technology teams guaranteeing quality through business acceptance testing and ensuring successful go-to-market. Job expectations include leveraging subject matter expertise and digital acumen to define and deliver solutions that solve business problems.

Responsibilities:

• Delivers world-class digital software solutions meets business and client needs and manages timing budget and scope constraints

• Owns operational routines governance and best practices that guarantee industry leading go-to-market and a healthy performance for the banks digital solutions

• Oversees governance risk management use of data and client feedback to drive feature roadmap and prioritization at the project level

• Manages project planning sprint and release planning and contributes to the execution of the program roadmap leveraging Agile principles

• Creates presentations and written materials and communicates in an effective and engaging manner to enhance project outcomes

• Builds and maintains relationships across stakeholders and partners in order to effectively navigate the bank ensure successful delivery of assigned work and secure ongoing support for owned features

• Leverages knowledge of the business to make informed decisions at every stage of the product development and sustainment lifecycle

• Successfully leverage Product Management skills to understand business key metrics and goals how to drive those results (increased revenue cost savings and risk reduction) and lead the digital initiative execution strategy to drive those results

Required Qualifications:

• 7 years of relevant experience

• Proven effectiveness in fast-paced demanding client-driven environment

• Analytics skills and the ability to understand business metrics and business case goals and the drivers of those goals

• Excellent communication and writing skills; ability to communicate effectively with all levels of management within the organization

• Operations and analytics experience

• Project Management experience

Desired Qualifications:

• Product Management experience managing business results or profit and loss metrics

• Experience with delivering both strategic and tactical changes/ projects ideally in digital

• Experience setting up automations leveraging AI and systematizing data to drive efficiencies

• Ideal candidate will possess both a strategic thinking expertise as well as an ability to plan and execute tactical actions to implement strategic objectives

• Experience in Agile methodologies

Skills:

• Collaboration

• Decision Making

• Product Design and Development

• Product Management

• Project Management

• Oral Communications

• Presentation Skills

• Problem Solving

• Stakeholder Management

• Written Communications

• Agile Practices

• Business Acumen

• Business Case Review

• Policies Procedures and Guidelines Management

• Program Management

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Internal employees who are currently working from home are still eligible to apply. However if selected for the role you may be required to work onsite in accordance with the workplace excellence policy

The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Shift:

Hours Per Week:

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