Central Reservations (PBX Operator)
Monticello, UT - USA
Job Summary
Salary Range: $23.94-26.60
Position Overview:
The Central Reservations/PBX Agent is responsible for providing superior guest service via the phone on screen chat radio or other electronic means. Answers and processes all incoming communications internal external or electronic. Facilitates processes creates modifies or cancels reservations for hotel or multiple hotels limousine restaurants butler services hotel housekeeping hotel engineering concert tickets and special casino events or concerts on or off property.
Experience:
- Previous experience of at least on year in Contact Center Marketing Special Event Hotel Operations Box Office or related guest service field preferred.
Knowledge:
- High School diploma or equivalent
About Company
Resorts World New York City is the only casino in NYC, offering guests an unparalleled gaming and entertainment experience. With over 6,500 of the most