Residential Loan Fulfillment Supervisor

Job Summary

We are seeking an experienced mortgage lending professional to join our team at our national headquarters in the South Jordan Utah this role you will act as the supervisor of loans in process performing key loan processor tasks and workflow activities as well as overseeing the in-process pipeline to ensure timely closings. The ideal candidate has 5 years of experience in processing FHA VA Conventional and Jumbo loans and is looking for a stable growth-oriented environment with a national presence.

Hybrid Work Structure: This role is based in our South Jordan Utah headquarters with flexibility for a hybrid schedule (combining in-office and remote work) after the initial onboarding period.

Key Responsibilities

In-Process Pipeline Management: Manage a high-volume pipeline of residential mortgage loans (FHA VA Conventional Jumbo) ensuring files are accurate complete and move through the process efficiently.

Document Review & Verification: Thoroughly review loan applications income assets and credit documentation to identify potential red flags and ensure accuracy.

Underwriting Liaison: Act as the primary liaison between Loan Officers Underwriters and borrowers proactively clearing conditions to obtain a Clear to Close.

AUS Familiarity: Proficiently run and interpret desktop underwriting systems (DU/LPA).

Documentation Ordering: Order and verify third-party reports including appraisals title reports flood certifications VOEs and additional documentation as applicable.

Compliance: Ensure all loan files comply with federal state and company policies including TRID regulations.

Communication: Provide regular status updates to borrowers loan officers and real estate agents to ensure a smooth timely closing.

Supervisory duties: Provide supervisory oversight of retail lending division loan processing team.

Qualifications

Experience: 5 years of active hands-on experience in mortgage loan processing.

Loan Types: Working knowledge of FHA VA Conventional and Jumbo loan guidelines.

Systems: Proficiency in LendingPad LOS is preferred; experience with Encompass or similar LOS required.

Technology: Strong proficiency in Desktop Underwriter (DU) / Loan Prospector (LPA).

Skills: Excellent verbal and written communication skills with a high degree of attention to detail and ability to work under tight deadlines.

What We Offer

Competitive salary commensurate with experience.

Comprehensive benefits package (Health Dental Vision 401k match).

Hybrid work environment.

A stable national presence with opportunities for growth at our headquarters.