Senior Infrastructure Engineer

The Senior Infrastructure Engineer is expected to be a Subject Matter Expert (SME) covering
network infrastructure maintenance and support with a strong focus on cloud technologies. This
role requires an in-depth understanding of how networks operate and are managed particularly
within a hybrid cloud environment which combines both on-premise and cloud-based resources.
This will entail configuring and managing network components monitoring network performance
to identify and resolve bottlenecks or latency issues troubleshooting any network problems that
arise and implementing robust security measures to safeguard the network from unauthorised
access and potential threats. You are expected to:

• Configure and maintain various network devices and services (e.g. routers switches
  firewalls load balancers VPN) in both on-premise and cloud environments. New
  installations may occur in the event of an architectural change.
• Support IT infrastructure-related work including maintaining internet connections Wi-Fi
  access points network upgrades office builds expansions and relocations with a focus
  on ensuring seamless connectivity to the cloud environment.
• Actively participate in engaging with Business Stakeholders internal IT Teams and
  Vendors to manage project outcomes related to infrastructure maintenance and
  upgrades.
• Lead network infrastructure design for architectural changes and actively participate in
  operation reviews within the Change Management process.
• Lead and participate in problem-solving efforts service restoration and minimising downtime
  and outages across both on-premise and cloud infrastructure.
• Demonstrate technical influence within and outside your team driving best practices and
  increasing overall productivity in infrastructure management and security.
• Communicate your ideas effectively to achieve the right outcome for your stakeholders
  and team.
• Actively drive knowledge sharing and continuous improvement within and outside your
  organization particularly in the areas of cloud networking and security.
• Liaise with ISPs and vendors to provide required services and infrastructure including
  managing direct network connectivity between on-premise and cloud environments.
• Ensure network infrastructure complies with banking industry regulations and standards
  addressing vulnerabilities and maintaining a strong security posture across the hybrid
  environment.
• Manage and support payment infrastructure connectivity including SWIFT and BCS FAST payment systems ensuring secure and reliable connectivity within the cloud environmentand to external partners.

The must-have skills
Required Qualifications:
Bachelors degree in computer science software engineering information technology or
a related field with 5 years of experience in a medium to large enterprise infrastructure
environment with significant experience in cloud infrastructure.

• Extensive experience in the design and implementation (for architectural changes and new
  requirements) and troubleshooting of routing switching security (firewalls VPNs
  intrusion detection/prevention systems and wireless LAN in both on-premise and cloud environments.
• Strong understanding and practical experience with cloud networking services (e.g. VPC
  Subnets Route Tables Security Groups NACLs Transit Gateway Direct Connect or
  similar cloud connectivity solutions.
• Solid knowledge of security best practices and technologies for both on-premise and
  cloud environments.
• Project management and ITIL service operation experience with demonstrable practical
  skills.
• Willingness to learn new technologies and systems and the ability to adapt to a
  fast-paced changing environment particularly in the cloud computing landscape.
• Strong customer service and English communication skills with the ability to prioritise
  and multitask.
• In-depth knowledge of network infrastructure vulnerabilities and regulatory compliance
  within the banking industry.
• Good understanding of cloud platforms such as AWS Azure and GCP.
  Holds one or more industry-recognised network or security certifications such as CCNPJNCIP NSE4 NSE5 or cloud-specific security certifications

Really nice to have skills

• Experienced in infrastructure automation using scripting languages like Python Go Perl
  or Bash
• Possesses a good understanding of Site Reliability Engineering (SRE) principles and
  practices in the context of infrastructure management.
• Knowledgeable in IaC (Terraform) DevOps and CI/CD practices to optimise infrastructure
  operations and deployments in the cloud.
• Excellent stakeholder management skills with the ability to clearly communicate
  technical concepts to non-technical stakeholders including cloud infrastructure concepts.
• Embraces a progressive forward-thinking mindset and a positive attitude towards
  change and innovation especially in adopting new cloud technologies and security
  practices.