InEvent Graduate Take-off Program Customer Success Intern
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
ABOUT INEVENT
InEvent is an innovative and fast-paced B2B startup that develops intelligent solutions for hospitality and marketing within large enterprises creating high-level management for the c-level suite and robust operational tools for analysts and managers.
WHO WE ARE
InEvent is a remote event tech company with InEventers in over 13 different countries speaking together more than 27 different languages. We are a global team. InEventers are a unique team with a shared Vision of growth and Values. We allow you to be yourself and we encourage open communication. The most important thing here is not your experience but your curiosity and passion to learn and grow with us!
ABOUT THE ROLE
Are you an enthusiastic graduate passionate about working in the tech industry Does the thought of an opportunity to learn and develop a wider perspective outside of the university walls with top professionals excite you Are you ready for an opportunity that will prepare you for a future professional career at our organization or any other organization you choose Do you have a zeal for learning If yes then keep reading!
InEvent is launching a one-year Graduate Take-Off Program open to recent graduates from all around the world. The program aims to provide candidates with practical training and skill development opportunities needed to identify potential areas of strength and establish a professional foothold. You gain hands-on experience and develop skills that are in demand in the job market while also contributing to the overall goal of our company. The fantastic part of this is that you get paid while learning and developing these skills!!!!
The program will run for 40 hours per week during the course of the year and will be fully remote! At the end of the program you could get the opportunity to work on a full-time basis with us at InEvent!
We are open to speaking with you if you:
InEvent is an innovative and fast-paced B2B startup that develops intelligent solutions for hospitality and marketing within large enterprises creating high-level management for the c-level suite and robust operational tools for analysts and managers.
WHO WE ARE
InEvent is a remote event tech company with InEventers in over 13 different countries speaking together more than 27 different languages. We are a global team. InEventers are a unique team with a shared Vision of growth and Values. We allow you to be yourself and we encourage open communication. The most important thing here is not your experience but your curiosity and passion to learn and grow with us!
ABOUT THE ROLE
Are you an enthusiastic graduate passionate about working in the tech industry Does the thought of an opportunity to learn and develop a wider perspective outside of the university walls with top professionals excite you Are you ready for an opportunity that will prepare you for a future professional career at our organization or any other organization you choose Do you have a zeal for learning If yes then keep reading!
InEvent is launching a one-year Graduate Take-Off Program open to recent graduates from all around the world. The program aims to provide candidates with practical training and skill development opportunities needed to identify potential areas of strength and establish a professional foothold. You gain hands-on experience and develop skills that are in demand in the job market while also contributing to the overall goal of our company. The fantastic part of this is that you get paid while learning and developing these skills!!!!
The program will run for 40 hours per week during the course of the year and will be fully remote! At the end of the program you could get the opportunity to work on a full-time basis with us at InEvent!
We are open to speaking with you if you:
- Speak fluent English;
- Are within the ages of 18 - 25;
- Have an undergraduate degree or will be graduating soon;
- Can multitask and balance working for 40 hours per week without interruptions;
- Are resilient with a positive can-do attitude;
- Understand the need to #keeplearning;
- Own a personal computer and a stable internet connection.
Key Responsibilities
- Support InEvent clients via chat support emails and virtual calls with high energy and active listening.
- Meet CS KPIs of response time average handling time and Customer Satisfaction (CSAT) on all queries;
- Identify issues with customers investigate queries and report issues and/or potential improvements to InEvents development team;
- Learn continuously about tech and platform updates;
- Work with team members to test and improve performance using the platform;
- Become a subject matter expert (SME) on the InEvent product.
Ideal Profile
- Fluent English to communicate in writing and voice with customers around the world;
- Fluency in other languages is a plus;
- Experience with Customer Success or similar;
- Experience in a SaaS or tech company;
- Outstanding communication skills and empathy;
- Flexibility and adaptability to service multicultural customers;
- Very (very) resilient to learn continuously in a startup!
Additional benefits:
- 10 days allocated PTO
- Birthday gifts;
- Join our happy hour celebrations;
- Participate in team challenges and win fantastic prizes;
- Grow your professional network.
PS. Candidates are required to own a personal computer and have stable internet connection.
Required Experience:
Intern
About Company
Transform your event management with the best event platform. Streamline planning, engage attendees, and measure success. Request a demo now!
