LATAM Trade Operation
Job Summary
At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .
As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Customer ManagementJob Sub Function:
Customer Service OperationsJob Category:
ProfessionalAll Job Posting Locations:
Bogotá Distrito Capital ColombiaJob Description:
DePuy Synthes is recruiting for a LATAM Trade Operationslocatedin SãoPaulo SãoPauloand Bogota Colombia.
This role is part of a global Trade Operations functionthat provides operational support to the Global Supply Chain with a specific focus on LATAM import/export activities trade compliance andcrossborderexecution. The LATAM Trade Operations professional plays a critical role in ensuring compliant efficient andtimelymovement of medical devices across international borders supporting business continuity customer service and regulatory adherence. This role offers exposure to global stakeholders complex trade environments andhas ameaningfulimpact on patient access to healthcare solutions.
Key Responsibilities
Provideendtoendoperational support for LATAM trade activities including import export and intercompany movements in alignment with global supply chain requirements.
Execute andmonitorcustoms clearance processes ensuring compliance with local regional and global trade regulations and company policies.
Partner with Global Trade Logistics Planning Customer Service and Finance teamsto resolve shipment issues delays and compliance risks.
Maintainaccuratetrade documentation classification data and records to support audits reporting and regulatory inquiries.
Support broker and freight forwarder management including performance monitoring and issue resolution.
Identifyopportunities to improve trade processes cycle times and cost efficiencywhilemaintainingcompliance.
Contribute to global and regional initiatives related to trade optimization system enhancements and process standardization.
Qualifications
Education
Bachelors degree preferably in Supply Chain Logistics International Trade Business Administration ora relatedfield.
Advanced degree or specialization in Trade Logistics or Operations preferred.
Experience and Skills
Required:
Minimum 35 years of experiencein trade operations import/exportlogistics or supply chain operations within a regulated environment.
Working knowledge of LATAM customs regulations import/export procedures and trade compliance requirements.
Experience supporting global or regional supply chain operationswith multiple stakeholders.
Ability to manage multiple priorities in afastpaced matrixed environment.
Proficiencywith ERP systems (e.g. SAP) and standard Microsoft Office tools.
Preferred:
Experience in medical devices pharmaceuticals or other highly regulated industries.
Exposure toglobal trade compliance programs audits or internal controls.
Familiarity with free trade agreements duty mitigation or special trade programsin LATAM.
Experience working with customs brokers and freight forwardersacross multiple countries.
Demonstrated continuous improvement or process optimization experience.
Strong analyticalproblemsolving and organizational skills.
Other:
Languages:Fluent in Portuguese; strong workingproficiencyin English. Spanish preferred.
Travel:Up to 10% regional or international travel as needed.
Certifications:Tradelogistics or customs certifications preferred but not.
For more information on how we support the whole health of our employees throughout their wellnesscareerand life journey please visit.
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months subject to legal requirements including consultation with works councils and other employee representative bodies as may be required regulatory approvals and other customary conditions and approvals. Should you accept this position it is anticipated that following conclusion of the transaction you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes programs policies and benefit that case details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource.
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About Johnson & Johnson A t Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s larges ... View more