Sales & Commercial Operations Business Analyst

Role Summary

The Analyst Sales & Commercial Operations supports the Commercial Process unit by enabling efficient business operations across LAC Region. This role focuses on providing operational support improving internal processes and strengthening governance tracking and execution of commercial activities.

The Analyst partners crossfunctionally to reduce operational friction increase visibility into workflows and deliverables and ensure teams can focus on client engagement and revenuegenerating activities while operating within established processes and policies.

This role is critical to enabling scale and consistency across commercial teams. By improving how work gets done behind the scenes the Analyst helps sellers and partners focus on what matters most delivering value to clients and driving business growth.

Key Responsibilities:

• Provide daytoday operational support to LAC Region enabling efficient execution of business activities.
• Support endtoend commercial processes including contracting initiative execution documentation management funding approvals and followups.
• Act as a central coordination point between sellers and internal stakeholders (e.g. Finance Operations Legal Technology) to ensure timely and accurate execution of requests.
• Identify implement and support opportunities to streamline workflows improve internal processes and reduce manual effort across commercial operations.
• Support documentation standardization and adoption of Commercial Process best practices tools and templates ensuring alignment with internal policies and governance requirements.
• Maintain trackers dashboards and reporting to monitor initiatives operational requests timelines and key deliverables.
• Prepare regular status updates summaries and insights to improve visibility data quality and decisionmaking for stakeholders and leadership.
• Partner closely with crossfunctional teams to understand business needs support change management efforts and contribute to continuous improvement initiatives across the Commercial Process unit.

What Success Looks Like

• Commercial teams experience reduced operational friction and clearer processes.
• Requests and initiatives are tracked visible and executed efficiently.
• Internal processes are documented standardized and consistently applied.
• Stakeholders have reliable insights and reporting to support decisionmaking.

Team Culture

We are a collaborative resultsdriven team that values partnership ownership and continuous improvement. We work crossfunctionally to simplify processes improve efficiency and enable teams to focus on delivering business impact. We value clear communication structured problemsolving and an inclusive environment where diverse perspectives are encouraged.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 

Qualifications :

Basic Qualifications:

• 2 or more years of work experience with a Bachelors Degree or an Advanced Degree (e.g. Masters MBA JD MD or PhD)

Preferred Qualifications:

• 3 or more years of work experience with a Bachelors Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters MBA JD MD) Bachelors degree in Business Finance Economics Analytics Operations or a related field.
• 24 years of experience in business operations sales operations analytics consulting support or similar roles. Strong organizational and analytical skills with high attention to detail.
• Proficiency in Excel and reporting tools; experience with trackers dashboards and operational reporting.
• Strong written and verbal communication skills with the ability to work effectively across teams.
• Interest in process optimization operational excellence and datadriven decisionmaking.
• Fluency in English & Spanish is required. Portuguese is preferred.

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work :

No

Employment Type :

Full-time