Case Manager, LSU Cares

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Louisiana State University invites applications for the position of Case Manager for LSU Cares. Reporting to the Assistant Dean of Care the Case Manager coordinates and implements interventions with students experiencing challenges that are disruptive to their overall well-being in crisis and/or distress. The Case Manager assists the Assistant Dean overseeing students of concern the Foster Care Youth program and Transfer student programming. The Case Manager may supervise and/or provide support for WAE (part-time) employees graduate assistants practicum students and interns.

GENERAL RESPONSIBILITIES FOR THIS POSITION INCLUDE

• Coordinates and implements interventions with students in crisis distress and of concern including initial meetings campus and community referrals follow-up and other efforts to provide thorough and effective education for students in need.

• Assist students of concern in partnership with campus constituents.

• Collaborates with appropriate stakeholders regarding interdisciplinary intervention efforts including but not limited to Care team members student health practitioners academic counselors faculty staff parent/families and others.

• Oversee programming develop community partners and support campus education for the Foster Youth Support Program.

• Attends and communicates with Care team members as needed for follow up on existing cases and initiation of new cases.

OPPORTUNITIES FOR LEADERSHIP

Provide leadership and build support for Foster Care Youth and Transfer students

The Care Case Manager will provide direction and leadership for our newly established Foster Care Youth Program. The Care Case Manager will supervise a grant funded part time Case Manager who has specific duties related to Foster Care Youth. The Case Manager also has the opportunity to evaluate current practices to expand outreach and programming with the Transfer Student population.

Build partnerships with university and community stakeholders

The Care Case Manager prioritizes ensuring that Care services are welcoming and accessible to all students. Working in a collaborative environment with university and community stakeholders the Care Case Manager will strengthen existing partnerships as well as identify and establish new partnerships to best support students.

Increase LSUs ability to respond to and prevent crisis on our campus

The Care Case manager assists in multiple aspects of communication and planning for student crisis response throughout partnership with the Assistant Dean for Care there is a need to increase campus education about crisis prevention and intervention through the LSU Cares program.

ATTRIBUTES OF THE SUCCESSFUL CANDIDATE

• A collegial team player who actively builds authentic and mutually beneficial relationships with students staff and faculty.

• Has a sincere positive regard for all persons including co-workers faculty staff and students.

• Has strong problem-solving skillsand is solutions oriented to meet students needs.

• Effective communicator with a variety of constituents.

• Dedicated to high quality work professionalism and consistency in job performance.

• Desire to focus on continuous improvement of programs where students needs are at the forefront of their everyday thinking and actions align with institutional and divisional objectives.

• Must be able to manage a high case load in a fast-paced environment and able to plan organize and coordinate multiple projects simultaneously.

ABOUT THE DIVISION OF STUDENT AFFAIRS PRIORITIES

Three priorities guide our work in the Division of Student Affairs. Foremost we maintain a commitment to quality which is rooted in the belief that LSU students deserve our best effort. Every interaction we have with students should communicate care relevance polish and attention to detail. We work to ensure every space place and staff-to-student interaction communicates a sense of home to students. Finally we design programs services events and experiences with everyone in mind.

RESPONSIBILITIES

Case Management (65%): Coordinates and implements interventions with students in crisis distress and of concern including initial meetings campus and community referrals follow-up and other efforts to provide thorough and effective education for students in need. Assist students of concern in partnership with campus constituents. Builds partnerships and collaborates with appropriate stakeholders regarding interdisciplinary intervention efforts including but not limited to Care team members student health practitioners academic counselors faculty staff parent/families and other support persons. Advocates and connects with campus and community resources for students of concern.

Administrative Support (15%): Responsible for day-to-day operations and assistance with students of concern cases and management of case load within Maxient. Also responsible for attending and assisting in the coordination of care team communication and follow-up.

Program Support (10%): Lead the Foster Youth Support Program by building/maintaining community and campus stakeholder partnerships. Providing education of the Foster Youth Support Program to community and campus stakeholders. Bring exposure to the Foster Youth Support Program. Establish processes to gather data related to former foster care youth on campus and use that data to inform program development and implementation. Develop more robust outreach and programming for Transfer Students.

Quality Control (5%): Ensures the highest level of support in every aspect of interventions provided to students. Embraces and executes the marginal gains approach and seeks to improve the level of all services events programs and experiences in the department for continuous improvement every academic year.

Other Duties as Assigned (5%): Other duties as assigned by Assistant Dean of Care. This includes but is not limited to efforts that support broad division/institution efforts including at least 40 hours per year spent helping divisional initiatives such as Move-In Day Welcome Week Family Weekend Career Expo Disability Services Finals Testing other special projects etc.

MINIMUM QUALIFICATIONS

• Bachelors degree in Social Work Counseling or a related field and at least one year of professional related experience working with vulnerable populations crisis response or related field.

OR

• Masters Degree from an accredited institution of higher education.

• LSU values skills experience and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply a degree is not required as long as the candidate meets the required years of experience specified in the job description.

DESIRED QUALIFICATIONS

• Masters Degree in Social Work Counseling Higher Ed or related field from an accredited institution of higher education.

• At least two or more years of experience in higher education administration social work counseling or closely related field.

• Experience working with crisis response.

• Understanding of mental health conditions treatment plans and terminology (including diagnostic categories) & medical privacy guidelines (HIPAA).

• Experience with Maxient or other case management tracking tools.

ADDITIONAL REQUIREMENTS/EXPECTATIONS

This position may be asked to work during an official closure but who is otherwise not required to

report to the physical campus during a closure and whose absence does not present a risk to the safety resources and well-being of the campus per FASOP HR-01.

As with all LSU employees due to this position title and/or responsibilities this position has an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional behavioral or mental health-related matter they should be referred to the proper service within the Student Health situations where the student creates an impression that they are a danger to themselves or others the advisor should immediately contact the Assistant Dean for Care the Dean of Students or the appropriate law enforcement agency. The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality.

NOMINATIONS APPLICATIONS AND INQUIRIES

Applications will be accepted online on the LSU Careers website. Please direct all nominations and inquiries for the position to Miranda Brown Assistant Dean for LSU Cares at . The search committee will begin reviewing applications immediately and will continue to accept applications and nominations until the position is filled. However to ensure fullest consideration candidates are encouraged to have complete applications submitted by May 11 2026. Requested application materials include a letter of interest or cover letter; resume or curriculum vitae; and the names telephone numbers and e-mail addresses of at least three professional references. All applications nominations and inquiries will remain confidential. Salary will be competitive and commensurate with qualifications. An offer of employment is contingent on a satisfactory pre-employment background check.

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Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health life dental and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State Universitys partner nextSource Workforce Solutions for Employer of Record Services including but not limited to employment benefits payroll and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N):

LSU is an Equal Opportunity Employer.

All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws regulations or government policies may impact the universitys ability to employ individuals in certain positions.

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