Sales Trainee

Sales Planning & Management

• Work with Regional Sales Manager ABHFL and plan sales operations for achieving targets considering competitive forces and local trends and cascade the same to the team
• Scan the local market and competitive offerings on a periodic basis guiding team members on possible opportunities and challenges
• Proactively track target achievement and intervene with sales efforts (personal references prospecting etc.) to ensure the same
• Communicate sales targets and provide team members clarity on business goals role expectations product characteristics and USPs to enhance effectiveness of sales efforts
• Deploy schemes to drive sales and enhance profitability ensuring dual focus on sales expansion and cost optimization
• Provide data for and compile periodic MIS reports for disbursements profitability NPAs market expansion etc. and communicate to RSM ABHFL as well as to team members

Customer Acquisition/ Engagement

• Identify local business growth opportunities guide customer acquisition efforts intervening where required for relationship management/ origination
• Work closely with team members hand-holding critical/ complex transactions to ensure favorable closure with customer satisfaction
• Intervene where required to manage customer complaints/ grievances effectively and escalate to RSM ABHFL as necessary to secure customer relationship

Operational Effectiveness

• Monitor and ensure efficient business processes/ operations across the Customer Lifecycle (Sourcing Approval Servicing Collections)
• Work with team for adequate focus on different distribution channels interfacing with senior stakeholders as required for smooth operations
• Drive process efficiencies and faster TATs through interfacing with stakeholders across processes and functions (Risk Operations Sales Governance)
• Drive the implementation of improved processes and best practices in order to enhance operational effectiveness productivity and overall business impact